Hi, We went to this hotel beginning of December 2011 and received a great service. We even came back on our way back since we were happy with this hotel! Nothing to complain about. We definitely recommend it.

Upon arrival, we were greeting by the front desk staff and was checked in quickly and notified of the freshly baked cookies served at 8pm in the lobby, 24hrs coffee and tea and complimentary breakfast from 6-10am in the morning. The breakfast was nothing spectacular, and the variety was nothing to write home about - pretty typical. Eggs, sausage, cereal, yogurt, waffles, coffee, tea, juice. Elevators had a musty smell, as did the the carpets throughout the hotel. The washroom was tiny, BUT clean. The bed was comfortable. The mini fridge & microwave was a welcomed addition to the room as was the coffee maker. The heater however was a little temperamental and required many adjustments throughout the weekend, to get the room temperature perfect. It was always either too hot or too cold. This hotel was a little pricey for what is actually is. Not bad, but not great either.

I was in town with my boyfriend for a friend's wedding, and we decided to stay here because it was a couple exits from the reception in Pittsford. I specifically chose this hotel because it was pet friendly...and it was that exactly! They even have bones in a jar at the front desk.

The hotel is next to the "Crab Shack" restaurant and next to TGI Fridays and Delmonicos. Located right across from Monroe Community College and right next to 590/390.

Didn't eat the breakfast, but it consisted of the basic free breakfast types of things....there was always cold water with ice and lemon available.

The room was updated and had a refrigerator, microwave and coffee maker.

Take advantage of the free shuttle if you are in the area...we took it to the reception. I think they do a 4-5 mile radius and it runs until around 10pm.

Nothing fancy, but does the trick and is pet friendly!

The Front Desk staff were very polite, helpful and enthusiastic.
The rooms were OK - the king suite was 2 standard fairly small hotel rooms with ill-fitting doors to the corridor from both rooms, which meant you heard people slamming doors etc. however each room had a bathroom which would be great for families. The rooms were also very dark. The beds were comfortable.
Housekeeping needed to do a better job - the carpets weren't clean, there were hairs in the baths, and several small curly hairs on the bathroom floors!
Breakfast was awful - they only had 1 toaster and 1 waffle maker which meant lots of people crowded into a very small space waiting to use them. The food wasn't great either, especially the waffle mix which was very thick and brown - yuck!