Our room and bathroom were immaculate. The decor was muted and very nice. The staff were friendly - both on the phone and in person. Breakfast was very good - choice of cold cereals, instant oatmeal, bagels, donuts, make-your-own waffles, yogurt, fresh fruit. Plenty of choices and plenty of food. Convenient to many chain restaurants. Next time, I would ask for a room away from the road, because the road is busy and noisy. We blasted the fan to drown out the traffic. However, that would be true of all the hotels along this road. Hotel itself was quiet inside. Would stay again.

this is the first and worst hotel experience I have had. they charged me twice and refused to pay me back for damages

The rooms looked brand new at this hotel and the service was pretty good. Everyone was friendly and my room was clean. It was what I expected and the wi-fi was free.

The breakfast is pretty good and the room looked new.

I would recommend this hotel and plan on going back next time I'm in town.

Despite exterior renovations, the interior of the hotel was clean. What impressed us the most was the Serta Pillow Top mattress in our room. We've never had such a comfortable and good nights sleep at any of the other hotels we've stayed at in the Rochester NY area!