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Comfort Inn Airport: Traveller Reviews

2.0 of 5
395 Buell Road, Rochester, NY 14624
Hotel amenities
Comfort Inn Airport
Ranked #36 of 39 hotels in Rochester
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    2
    9
    6
    9
    3
Date Rating
La Junta, Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
57 helpful votes 57 helpful votes
“Map is WRONG!”
2 of 5 stars Reviewed 4 October 2011

Rented a car at the airport, must have driven right by this hotel, and then spent 30 minutes following the hotel's linked map -- which was WRONG. Eventually called the hotel and was routed all the way back to the airport area. A little sympathy would have helped. We were on a tight schedule and this little side trip took 30 minutes away from our one evening to visit U of Rochester nephew. Hotel is convenient (if you don't use the map!), sort of clean, sort of moldy-smelling, with nice breakfast and available computer/printer for boarding passes. You can hear every jet that takes off, even with fan running. The price was very reasonable. Just don't use their website's map!

Room Tip: The "annex" has rooms with 2 double beds.
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ontario
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Clean and convenient to the airport!”
4 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

We are a young family and we really liked our stay here. The free shuttle works great. But if the weather is nice and you don't have too much luggage it is only a 5 minute walk to the terminal... if that. Included breakfast is good too. Certainly recommended for a clean basic room.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glyfada, Greece
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great beds!”
4 of 5 stars Reviewed 16 April 2011

Yes, the bed was great -- so comfortable I didn't even want to get out of it -- but also the rest of the hotel was just fine despite some worryingly negative reviews. And not a bed bug bite in sight, so take those comments with a grain of salt.

Very polite and helpful staff, fabulous location for flying out of Rochester, parking just fine (able to put car across from the window of our room), and breakfast perfectly adequate for the price. Was granted both AAA and AARP discounts for both rooms as father with us, so came to 70/night/room. Would have expected much worse for that price so very pleasantly surprised.

Also, wasn't disturbed at ALL by airplane noise even though, yes, they fly above. But not at night so not an issue.

Room Tip: You could do much worse!
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  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newark
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hotel masquerading as Pd Parking Lot”
2 of 5 stars Reviewed 1 January 2011

Hotel's biggest draw is stay/park/fly and it was obvious from parking lot they make their money from running a parking service. We had to park out back due to the full lot of cars from flying (non-staying) guests. We stayed at this hotel during Christmas because it was close to family. Best feature was the comfortable mattress. Heater in room was marginal at best, ceiling sloped in one corner due to large water stain, shower had mold and toilet seat was partially unhinged. And the hotel is in the direct flight path of the airport (runway across street close enough to walk to). Expensive hotel, not a good bargain, won't be back.

  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Practical but standard, just about”
3 of 5 stars Reviewed 18 September 2010
1
person found this review helpful

With local hotels fully booked we found a room here unsurprisingly! Pretty basic stuff on the edge of the runway, shabby not just at the edges, breakfast area in a very used state, little choice. It served our overnight en route purposes but we would never go again. Not a good advertisement for the COMFORT chain - suggest someone reviews the whole show.

  • Stayed August 2010
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn Airport

  • Comfort Inn Rochester
  • Rochester Comfort Inn
Address: 395 Buell Road, Rochester, NY 14624
Price range (per night):* 89 AUD - 122 AUD

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Comfort Inn Airport
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