We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Holiday Inn Hotel & Suites Marketplace: Traveller Reviews

3.0 of 5
800 Jefferson Rd, Rochester, NY 14623 (Formerly Rochester Marketplace Inn)
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Hotel & Suites Marketplace
Ranked #1 of 39 hotels in Rochester
4.5 of 5 stars 194 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

194 reviews from our community

What travellers say about this hotel
  • Free breakfast(9)
  • Bacon sausage(4)
  • Front desk staff(4)
  • Very nice(3)
  • Very clean(3)
  • Great job(3)
  • Friendly and helpful(3)
Traveller rating
    122
    55
    9
    5
    3
Only show reviews for Family (88) | Couples (27) | Business (59)
Date Rating
1 review
“Morning break fast”
5 of 5 stars Reviewed 29 January 2012

Dear managment, I am writing to let you know, that lisa and bobby that work in the morning are an excellent start to anyones morning,,I am very happy,I look foward to mornings with them on the job...great service, ,great food cooked and served...give them both a gold stars....your rooms are excellent an clean also....thank you..see you all this week on 30th..on...sincerely, chris j watkins..finger lakes DDSO NYS

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cwatkins111 about Holiday Inn Hotel & Suites Marketplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cattaraugus, NY
Reviewer
3 reviews 3 reviews
“Wonderful Experience”
5 of 5 stars Reviewed 27 January 2012

This was my second visit to this hotel. Since my first stay a few years ago (which was nice then) they have remodeled and included an amazing complimentary breakfast which made the stay complete. The hostess Lisa was extremely friendly and went out of her way to make you comfortable and welcome. Chef Bobby made incredible Omelets and Waffles. The rooms were very comfortable and really enjoyed the multiple pillows. All the staff I encountered were very friendly and had a real willingness to be of assistance. Did not get a chance to use the pool but it looked very pleasant. The only problem I encountered was the wireless internet in the room. There was only one strong signal and was not able to connect to it. Took multiple attempts to connect to even a weaker signal. I would think they could work on this issue.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Sally716 for Rochester
Ask Sally716 about Holiday Inn Hotel & Suites Marketplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staten Island, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 9 cities Reviews in 9 cities
59 helpful votes 59 helpful votes
“Wonderful home away from home!”
5 of 5 stars Reviewed 27 January 2012

I travel frequently for business and this is my second stay here this month. From the fantastic complimentary breakfast with warm service by Lisa and made to order scrumptious omelets by Chef Bobby to a relaxing clean room, great water pressure in the shower, large flat screen tv to the delightful dinner buffet ( free to Priority Club members ) with great service by bartender Preston - I always feel like I am almost "home"
Looking forward to my next trip here!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask glorydaz about Holiday Inn Hotel & Suites Marketplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ithaca, New York
2 reviews
1 helpful vote 1 helpful vote
“Quiet and comfortable.”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The hotel was conveniently located near many restaurants, the hospital, and shopping. When I booked the room, I requested a room in a "quiet zone," which they granted. The staff was cordial, and accommodated my request to hold my room an extra day.

Room Tip: Ask for a room in a "quiet zone." I did, and they placed me in one on the top (3rd) floor...
See more room tips
  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask herebydesign about Holiday Inn Hotel & Suites Marketplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herndon, VA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Dining Experience!”
5 of 5 stars Reviewed 9 January 2012

I'm a frequent guest here, mostly because of the breakfasts served up by Bobby & Lisa. They are so welcoming, helpful, and just great people! It is almost like being home, but better because I don't have to cook or clean up after myself or my kids!
Rooms are comfortable and clean.
Would be nice if they had lighted makeup mirrors in the bathrooms, though.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Deb N about Holiday Inn Hotel & Suites Marketplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Hotel & Suites Marketplace also viewed

Homewood Suites Rochester/Greece
4.5 of 5 stars 74 Reviews
Rochester, Finger Lakes
Show Prices ABS:HotelCheckRates-d1804810?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
La Quinta Inn & Suites Rochester South
4 of 5 stars 70 Reviews
Rochester, Finger Lakes
Show Prices ABS:HotelCheckRates-d93741?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Courtyard by Marriott Rochester East / Penfield
4.5 of 5 stars 31 Reviews
Rochester, Finger Lakes
Show Prices ABS:HotelCheckRates-d99601?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 39 hotels in Rochester, ranked by popularity »

Been to Holiday Inn Hotel & Suites Marketplace? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Hotel & Suites Marketplace

  • Holiday Inn Rochester
  • Holiday Inn Marketplace
  • Rochester Holiday Inn
Address: 800 Jefferson Rd, Rochester, NY 14623 (Formerly Rochester Marketplace Inn)
Price range (per night):* 147 AUD - 200 AUD

Owners: What's your side of the story?

If you own or manage Holiday Inn Hotel & Suites Marketplace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Hotel & Suites Marketplace
Show the lowest price for this hotel (from our partners)
Show Prices