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Motel 6 Rochester Airport: Traveller Reviews

155 Buell Road, I-90 at Exit #46/I-390 at Exit #19, Rochester, NY 14624
Hotel amenities
Ranked #38 of 39 hotels in Rochester
2.5 of 5 stars 16 Reviews
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16 reviews from our community

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Traveller rating
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Date Rating
Heatherbluesky
Rochester, NY
1 review
1 helpful vote
“Horrible bed bugs!”
1 of 5 stars Reviewed 16 January 2009
1
person found this review helpful

Scheduled to fly out on December 23, 2008, I had to change my itinerary to December 24; I stayed at Motel 6 because it was close to the airport. Bed was hard, hot water in shower did not work, no drinking glasses in the room. But the worst of it was....BED BUGS. I developed an itchy rash all over my body; the doctor took one look, asked me if I had slept somewhere else; I said the Motel 6 by Rochester Airport; he said, "You have bed bugs!" Horrifying, and they are awful! I called the motel and left a message for the manager to call me back -- he called about two weeks later. Meantime, I called the New York Health Department, but by the time they checked out the motel three weeks after my stay, the room had been cleaned up. No doubt the manager took care of that as soon as he received my first phone message. I am currently pursuing the Motel 6 Corporation for compensation. As usual with big corporations, it is taking lots of my time, and they don't return calls for weeks at a time.
DO NOT STAY THERE! And please e-mail me if you have had problems; something needs to be done.

  • Liked — Free coffee in the lobby
  • Disliked — Being infected with bed bugs
  • Stayed December 2008, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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DeannaJoe
Jacksonville Florida
1 review
1 helpful vote
“Better than a tent.”
1 of 5 stars Reviewed 9 August 2008
1
person found this review helpful

The staff was very friendly and the laundry room appliances operated very well but other than that I would not recommend this motel to any human beings. Both beds were broken to the point where I put my box springs in the hallway and slept on the mattress. HBO channel faded in and out, no alarm clock, sinks, baths and toilets stopped up easily and either bed bug or flea infestation. It is on a nice piece of property and I'm sure it would be a good place to build a motel one day.

  • Liked — The candy at the front desk
  • Disliked — Bed bugs, broken beds, stopped up drains, no clock in room.
  • Stayed August 2008, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Boricua77
Endwell, NY
1 review
“It was Ok”
3 of 5 stars Reviewed 23 July 2008

For a one night stay, it was ok. It was clean overall and the staff was very helpful.

  • Liked — The Wireless Connection wasn't bad at all
  • Disliked — The rooms were small, lots of hallway noise (room was by the exit door on the 2nd floor)
  • Stayed July 2008, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Globetrotter105
Northeast US
Contributor
17 reviews
8 helpful votes
“Not Well Maintained....”
2 of 5 stars Reviewed 20 July 2008

Starting with the location on a desolate road towards the airport (dark at night) to the smells in the lobby, this had the makings of a problematic stay. The front desk was friendly enough, but there were all other kinds of problems. The security door to get into the building was open, the stairs and hall were dirty and run down, and the room, while basically okay still had a bathroom with stains on the bathroom and broken ceramic at the bottom of the sink. The towels and linens looked old and perhaps not very clean. Given all this and the broken glass in the parking lot I cannot recommend this place unless you are on a tight budget.

Stayed July 2008
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jade19721
Syracuse, NY
1 review
1 helpful vote
“I don't have a problem with Motel 6's, but...”
2 of 5 stars Reviewed 8 June 2008
1
person found this review helpful

I have stayed in several Motel 6's throughout New England and have never really had a problem. The motel on Buell Rd. in Rochester was something else. First off I would like to address that the staff was very nice. I had no problems with that. The room on the other hand could really have used some work. The room was not filthy, but it was not what I call clean. It didn't smell spectacular either. The mirror in the bathroom was cracked like someone has punched it. The bathroom door at the bottom looked as if someone had tried kicking it in. The tub had several cigarette burns on it. I am pretty certain that the bed had bed bugs. I woke up the next morning and it looked like fleas tried to eat my foot in the middle of the night. I really would not recommend anyone staying here if they don't have to. It's cheap, but i would spend an extra 40.00 and find somewhere else.

  • Liked — Nothing really, The staff was nice
  • Disliked — The overall cleanliness was a bit lacking.
  • Stayed June 2008, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Motel 6 Rochester Airport Also Known As

  • Rochester Motel 6
  • Rochester Motel Six
  • Motel 6 Rochester
  • Motel Six Rochester
Address: 155 Buell Road, I-90 at Exit #46/I-390 at Exit #19, Rochester, NY 14624

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