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Homewood Suites Rochester/Greece: Traveller Reviews

3.0 of 5
400 Center Place Drive, Rochester, NY 14615
Hotel amenities
Homewood Suites Rochester/Greece
Ranked #2 of 39 hotels in Rochester
4.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    55
    14
    3
    2
    0
Date Rating
Columbus, Ohio
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great place to stay at Christmas”
4 of 5 stars Reviewed 30 January 2012

We used our Hilton Honors points to stay at this Homewood Suites in the Rochester area over Christmas for 2 nights. My family of 5 stayed in the 1 bedroom suite without issues. The breakfast was always good in the morning - as well as the dining area being clean.

Overall - perfect place for a family to stay while visiting the Rochester area.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MA
Top Contributor
74 reviews 74 reviews
Reviews in 35 cities Reviews in 35 cities
30 helpful votes 30 helpful votes
“Perfect business hotel”
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

This hotel was great. The included dinner (with Shock Top and Mich on tap) and breakfast was quite good for free hotel food, and was per diem friendly! The staff went out of their way to make us feel welcome, and the rooms are spacious and very fresh looking. I won't stay anywhere else in this area.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PatUNH1980 about Homewood Suites Rochester/Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vina Platania-Crandall, Director of Sales at Homewood Suites Rochester/Greece, responded to this review
26 January 2012
Dear PatUNH,

Thank you for your recent review of our hotel! We have shared your comments with our staff and we are thrilled that you will be staying with us again. Our repeat guests are like extended family and the staff takes great pride in providing a positive travel experience for every guest.

Sincerely,
Vina Platania
Director of Sales
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Pittsburgh, Pennsylvania
Top Contributor
61 reviews 61 reviews
Reviews in 37 cities Reviews in 37 cities
18 helpful votes 18 helpful votes
“Perfect home away from home!”
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Any staff member who reads this is going to know exactly who I am. Why? Because they made the effort to get to know me on a personal level and treated me not only as a guest, but also like family.

This hotel is simply one of the nicest I've ever stayed at! My wife & I "lived" here for 3 months last year. When you stay that long, it's imperative to have a kitchen and a semblance of a normal life. Homewood Suites delivers that very well!

The staff is top-notch, from the managers to the cleaning/maintenance staff, everybody was very personable and catered to all of our needs. They even rearranged the room for us!

The gym & pool areas are very nice. They even have a TV room with a huge flat screen. Nice for watching football! But you don't really need it because you'll have 2 flat screens in your room!

The breakfast and dinner options were always very delicious and plentiful. We interacted with the evening staff more than the morning staff. They were both very personable and went around offering delicious out-of-the-oven cookies to us all.

Though we didn't use them, there are gas grills available and the front desk has the utensils. Very handy!

Parking is plentiful and free. There is plenty of shopping/dining nearby. And it's only a few miles from the airport!

One thing to be concerned with is that the back of the hotel faces the highway. So if traffic noise bothers you, be sure to request a room on the front side of the hotel.

The only weakness they had was slow Internet, but they recently got that fixed, 2 days after we moved out. :)

So with fast Internet, this is now the best hotel in Rochester IMHO! Check it out!

Room Tip: The back of the hotel faces the highway, so ask for a front-side room for quiet.
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vina Platania-Crandall, Director of Sales at Homewood Suites Rochester/Greece, responded to this review
23 January 2012
Dear frekwentflier,

Thank you for your very kind words about your recent stay at Homewood Suites Greece. Our staff truly enjoys what they do and so often our guests become part of our extended family because of how long they stay with us. It really is a great feeling when we come into work in the morning and we are greeted by guests that value what we do. You will be pleased to learn that our internet was indeed upgraded immediately after your stay with us, so speed is not a factor any longer. We look forward to the next time you stay with us!

Sincerely,
Vina Platania
Director of Sales
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Burlington
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Everything you need!”
5 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

This hotel was won-der-ful! STAFF - front desk were ok, housekeeping very helpful.
PROPERTY- amazing, lobby was large, modern and spacious, important for breakfast (which was standard FREE BREAKFAST quality, but at least there were hot items to choose from) - additional info - they have gas BBQs and hotel supplies BBQ equipment. I also noticed they serve light dinners M-Th evenings, but we never experienced it cuz we stayed over the w/e. GYM - has everything - med and swiss balls, cardio machines, free weights, cable system, BOSU. POOL - on the smaller side, but at least was heated, no complaints. ROOMS - we had 2 dbl/queen suite, w/ full size fridge, 2 burner stove, microwave, dishwasher, everything you need! Flat screen TVs, plush bedding, clean and spacious rooms AREA - everything you need: chain restaurants to home cooked shops and bakeries, 24hr grocery stores, mall across the street, incl 2 others on the same road, outlet an hour...(we preferred Eastview mall the best).

Room Tip: not sure...both ends have elevators and stairs, ice machine in middle...room x21 seemed to have the...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vina Platania-Crandall, Director of Sales at Homewood Suites Rochester/Greece, responded to this review
20 December 2011
Dear Beendaredunwut,

Happy Holidays from the staff at the Homewood Suites Greece! Thank you very much for your review of our hotel. We are delighted that you enjoyed your stay with us this past weekend and we hope that you will stay with us again in the future. Each floor of our hotel does offer an elevator and stairs at both ends of the building for guest convenience as well as an ice machine on each floor. Wherever your travels may take you there is usually a Homewood Suites nearby! Thank you for staying with us.

Sincerely,
Vina Platania-Crandall
Director of Sales
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Massachusetts
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great value”
4 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

we stayed 3 nights over T-giving weekend and this was a good choice for our needs. on the opposite side of town from our son's apartment, but really quite close and simple access to any part of the city. Housekeeping includes running the dishwasher for guests (!wow!) and when we had a few problems on our arrival, the night manager immediately responded. I would repeat when returning to ROC for either family or business.

Room Tip: Hotel is 5 stories; if you don't want an upper floor, just say so when booking.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Homewood Suites Rochester/Greece

400 Center Place Drive, Rochester, NY 14615
Price range (per night):* 136 AUD - 193 AUD

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