Any staff member who reads this is going to know exactly who I am. Why? Because they made the effort to get to know me on a personal level and treated me not only as a guest, but also like family.
This hotel is simply one of the nicest I've ever stayed at! My wife & I "lived" here for 3 months last year. When you stay that long, it's imperative to have a kitchen and a semblance of a normal life. Homewood Suites delivers that very well!
The staff is top-notch, from the managers to the cleaning/maintenance staff, everybody was very personable and catered to all of our needs. They even rearranged the room for us!
The gym & pool areas are very nice. They even have a TV room with a huge flat screen. Nice for watching football! But you don't really need it because you'll have 2 flat screens in your room!
The breakfast and dinner options were always very delicious and plentiful. We interacted with the evening staff more than the morning staff. They were both very personable and went around offering delicious out-of-the-oven cookies to us all.
Though we didn't use them, there are gas grills available and the front desk has the utensils. Very handy!
Parking is plentiful and free. There is plenty of shopping/dining nearby. And it's only a few miles from the airport!
One thing to be concerned with is that the back of the hotel faces the highway. So if traffic noise bothers you, be sure to request a room on the front side of the hotel.
The only weakness they had was slow Internet, but they recently got that fixed, 2 days after we moved out. :)
So with fast Internet, this is now the best hotel in Rochester IMHO! Check it out!
