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Homewood Suites Rochester/Greece: Traveller Reviews

3.0 of 5
400 Center Place Drive, Rochester, NY 14615
Hotel amenities
Homewood Suites Rochester/Greece
Ranked #2 of 39 hotels in Rochester
4.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    55
    14
    3
    2
    0
Date Rating
Pittsburgh, Pennsylvania
Top Contributor
61 reviews 61 reviews
Reviews in 37 cities Reviews in 37 cities
18 helpful votes 18 helpful votes
“Perfect home away from home!”
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Any staff member who reads this is going to know exactly who I am. Why? Because they made the effort to get to know me on a personal level and treated me not only as a guest, but also like family.

This hotel is simply one of the nicest I've ever stayed at! My wife & I "lived" here for 3 months last year. When you stay that long, it's imperative to have a kitchen and a semblance of a normal life. Homewood Suites delivers that very well!

The staff is top-notch, from the managers to the cleaning/maintenance staff, everybody was very personable and catered to all of our needs. They even rearranged the room for us!

The gym & pool areas are very nice. They even have a TV room with a huge flat screen. Nice for watching football! But you don't really need it because you'll have 2 flat screens in your room!

The breakfast and dinner options were always very delicious and plentiful. We interacted with the evening staff more than the morning staff. They were both very personable and went around offering delicious out-of-the-oven cookies to us all.

Though we didn't use them, there are gas grills available and the front desk has the utensils. Very handy!

Parking is plentiful and free. There is plenty of shopping/dining nearby. And it's only a few miles from the airport!

One thing to be concerned with is that the back of the hotel faces the highway. So if traffic noise bothers you, be sure to request a room on the front side of the hotel.

The only weakness they had was slow Internet, but they recently got that fixed, 2 days after we moved out. :)

So with fast Internet, this is now the best hotel in Rochester IMHO! Check it out!

Room Tip: The back of the hotel faces the highway, so ask for a front-side room for quiet.
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by frekwentflier for Rochester
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vina Platania-Crandall, Director of Sales at Homewood Suites Rochester/Greece, responded to this review
23 January 2012
Dear frekwentflier,

Thank you for your very kind words about your recent stay at Homewood Suites Greece. Our staff truly enjoys what they do and so often our guests become part of our extended family because of how long they stay with us. It really is a great feeling when we come into work in the morning and we are greeted by guests that value what we do. You will be pleased to learn that our internet was indeed upgraded immediately after your stay with us, so speed is not a factor any longer. We look forward to the next time you stay with us!

Sincerely,
Vina Platania
Director of Sales
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Burlington
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Everything you need!”
5 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

This hotel was won-der-ful! STAFF - front desk were ok, housekeeping very helpful.
PROPERTY- amazing, lobby was large, modern and spacious, important for breakfast (which was standard FREE BREAKFAST quality, but at least there were hot items to choose from) - additional info - they have gas BBQs and hotel supplies BBQ equipment. I also noticed they serve light dinners M-Th evenings, but we never experienced it cuz we stayed over the w/e. GYM - has everything - med and swiss balls, cardio machines, free weights, cable system, BOSU. POOL - on the smaller side, but at least was heated, no complaints. ROOMS - we had 2 dbl/queen suite, w/ full size fridge, 2 burner stove, microwave, dishwasher, everything you need! Flat screen TVs, plush bedding, clean and spacious rooms AREA - everything you need: chain restaurants to home cooked shops and bakeries, 24hr grocery stores, mall across the street, incl 2 others on the same road, outlet an hour...(we preferred Eastview mall the best).

Room Tip: not sure...both ends have elevators and stairs, ice machine in middle...room x21 seemed to have the...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask beendaredunwut about Homewood Suites Rochester/Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vina Platania-Crandall, Director of Sales at Homewood Suites Rochester/Greece, responded to this review
20 December 2011
Dear Beendaredunwut,

Happy Holidays from the staff at the Homewood Suites Greece! Thank you very much for your review of our hotel. We are delighted that you enjoyed your stay with us this past weekend and we hope that you will stay with us again in the future. Each floor of our hotel does offer an elevator and stairs at both ends of the building for guest convenience as well as an ice machine on each floor. Wherever your travels may take you there is usually a Homewood Suites nearby! Thank you for staying with us.

Sincerely,
Vina Platania-Crandall
Director of Sales
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Massachusetts
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great value”
4 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

we stayed 3 nights over T-giving weekend and this was a good choice for our needs. on the opposite side of town from our son's apartment, but really quite close and simple access to any part of the city. Housekeeping includes running the dishwasher for guests (!wow!) and when we had a few problems on our arrival, the night manager immediately responded. I would repeat when returning to ROC for either family or business.

Room Tip: Hotel is 5 stories; if you don't want an upper floor, just say so when booking.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by susanmassachusetts for Rochester
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Exceeded our best hopes for a great family stay, we truly felt at home.”
5 of 5 stars Reviewed 29 November 2011

We have arrived at a stage of our lives where my parents hosting a Thanksgiving was most likely going to cause them more grief than joy. They still live in the house where they raised 6 of us and trying to prepare for a Thanksgiving feast is the true equivalent of feeding an (invading) army.
Without any research and with only past positive experiences at Homewoods to call upon, we planned our Thanksgiving for this hotel. From my first inquiry, every person at this Homewwod went above and beyond to be sure that we had everything we needed to enjoy a wonderful family holiday.
Vina planned the room and made sure that we had all the trappings of a big family meal at home. Kevin provided the most welcoming manner imaginable and showed us how to truly make ourselves at home. Katie and Tammy and every other person we came into contact with wanted us to enjoy ourselves as much as we would at home. It was remarkable!
Our rooms were clean and well-appointed, everything we have always come to expect at Homewood. The kids loved the pool and the exercise room and the lounge. I hope our crowd did not make anyone feel uncomfortable as we used the lobby for watching football. I really cannot say enough good things about this Homewood and I am eager to return for another stay.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask calmum79 about Homewood Suites Rochester/Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
66 helpful votes 66 helpful votes
“Another Excellent Stay”
5 of 5 stars Reviewed 28 November 2011

This was our third stay in 6 months at the Homewood Suites in Greece. We love staying at this hotel while visiting our daughter at college. It is just off the interstate near many restaurants and shops. The hotel is clean, comfortable, and well run. Beds and pillows are great! Free Wifi and breakfast including scrambled eggs and biscuits with gravy. The price is reasonable. We plan to return the next time we visit Rochester.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mvborn about Homewood Suites Rochester/Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vina Platania-Crandall, Director of Sales at Homewood Suites Rochester/Greece, responded to this review
29 November 2011
Dear MVBorn,

Happy holidays to you and your family and thanks for staying with us again! Like us on Facebook and keep informed about any specials and promotions exclusive to our property!

Sincerely,
Vina Platania
Director of Sales
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Additional Information about Homewood Suites Rochester/Greece

400 Center Place Drive, Rochester, NY 14615
Price range (per night):* 136 AUD - 193 AUD

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