We stayed in this hotel (motel) based on the single, positive review on TripAdvisor. We debated between this one and the Scottish Inn a few miles away, both of which are convenient to the Palmyra area. The soft-spoken little man (Indian subcontinent without full English skills) who runs the place was very strange, but not in an evil sort of way. My first clue that might be amiss in this place was when I had to pay up front for both nights, instead of the usual taking of a credit card imprint at check-in and a final payment at check out.

The room had a wet dog odor upon first arrival but our noses seemed to have acclimated to it by the second night. The micro refrigerator was not plugged in (I assume to save electricity), luckily the door was ajar to keep it from stinking. We did not know what setting to put it on and ended up freezing our food and juice drinks. There was a wall-mounted air conditioner just below the large window in the room. The weather had taken a cold snap and the air conditioner let in cold outside air. We covered it with the bath mat to block the cold air. The heater blew from the ceiling and was noisy, but adequate.

The continental breakfast is your choice of generic raisin bran and cheerios and some prepackaged pastries, but only one pastry was out on by the time we got to breakfast our first morning--my wife and I split it. The "juice" was Tropicana orange-flavored high fructose corn syrup. Coffee was available for coffee drinkers. There was no place to sit as the breakfast bar was literally the check in desk and the food was in a closet adjacent to the check-in desk. The little man suggested we carry our bowls to our room. On the second morning, he sprayed some liquid (possibly disinfectant) onto the floor from waist level all around the lobby area while we were eating. It was at once disconcerting and comical.

At breakfast our first morning, which happened to be Mother's Day, he asked if we needed to have our sheets changed, explaining that it was Mother's Day and his wife did the maid work and he wanted to give her the day off. I don't think the thought ever occurred to him that it was also Mother's Day for my wife. We said that we would like to have fresh towels. To which he replied that he would give us a fresh towel for each one I brought to him. I guess he didn't get the picture that he was supposed to come to our room and exchange them. All the towels were well worn and of varying shades of gray. When I brought our old towels to exchange, he went down a few stairs next to the check-in desk and stopped at a landing where a large canvas laundry bin was stuffed with folded towels and sheets. As he found the appropriate towel to exchange, he placed it on the dirty carpeted stairs he had just walked down. I didn't have the heart to tell my wife about the towels until well after we returned home.

This was one of the less expensive hotels in the area and I suppose you get what you pay for. However, I have recently stayed in less expensive hotels that were cleaner and better operated.

On the bright side, there were no ants or creepy crawlies in the room. The wireless internet was adequate. It was a king-size bed, which is especially good if you are tall, as my wife and I are. It is in a quieter suburban area with easy access to the Thruway and within an easy 40-minute drive to Palmyra and about 90 minutes to Niagara Falls.

this was the 4th time i have stayed at the towpath motel.
the management has always been great....
i had a minor problem at the end of one of my stays...i emailed the motel and my email was answered quickly and professionally. the problem was dealt with immediately.
i travel alot for my work and for pleasure and stay in motels ALOT.
i would highly recommend the Towpath motel for anyone who is traveling to the Rochester area.
it is close to shopping and is close to the city but still somewhat suburban and quiet.
i will definetly stay there when i am in the area again.
Scott S.

This is the best motel i ever stayed at nice and clean manager is really nice would always stay there as well recomend this hotel to all friends and family

This place is most definitely not clean. It was spacious but smelled like mildew. The top blanket reeked of body odor. There was some black substance on the pillows and sheets. I didn't even want to sit on the bed let alone sleep in it. I had to leave because it was so unbearable.