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BEST WESTERN Summit Inn: Traveller Reviews

2.0 of 5
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
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BEST WESTERN Summit Inn
Ranked #13 of 48 hotels in Niagara Falls
3.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    9
    18
    29
    8
    15
Date Rating
Ontario
Top Contributor
63 reviews 63 reviews
Reviews in 15 cities Reviews in 15 cities
157 helpful votes 157 helpful votes
“Just okay”
3 of 5 stars Reviewed 30 December 2011

Used to to stay here A LOT in the 80's when times were good on both sides of the border. Hotel has had a major room reno job done. New carpet and furnishings...looked clean and smelled fresh! Trouble is with all the renos, that they must have stirred up all the mice in the walls as they scratched and ran all night long. The pool area also has been reno'd. Pool is refinished and a fresh coat of paint in the pool area made it look nice. Sorry to see that the sauna is gone now.
Breakfast was pitiful. The attendants were rude, and when asked questions, they would grunt and answer no to every question (did they speak English?). Not much healthy on this "free" buffet. It was carb city...white everything and danishes (how can you not have 1 whole wheat/multi grain product?). Waffles and syrup, standard fare. Healthy Items included apples, bananas, hard boiled eggs and make your own instant oatmeal. Of course there was milk and juice. Was not impressed with this meal AT ALL!
Check in and out was okay...relatively painless. Paid $49.95 for 2 queens. We stayed for an after Christmas shop so the room was just...well...the room. Nothing special, no great view. Would not recomend this hotel for anyone looking for higher end treatment.
Will I stay again, probably. You get what you pay for and this place is proof of this. Don't expect a lot.

Room Tip: No elevator in this place, so ask for a room on the first floor if you've got kids, or a lot of...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great Stay”
5 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

We were looking for a reansonably priced hotel so I found this one and checked the reviews and we weren't disappointed. The hotel was in a great location, it was very clean and rooms were big. Rates were great. The continental breakfast was ok depending on what you wanted to eat. The clerk at the front desk was excellent. She was pleasant and offered great shopping and dining ideas. They have a large pool, looked very inviting but unfortunately we didn't get a chance to use it. Overall, it was an excellent stay and I look forward to staying here again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Canada
1 review
3 helpful votes 3 helpful votes
“Good Value”
4 of 5 stars Reviewed 10 December 2011
3
people found this review helpful

We booked this hotel online and it looked nice but you just never know till you get there. We were pleasantly surpised to see that the pictures did not lie. Our room was renovated and modern and very clean. The amenities....pool, fitness were all there for your enjoyment. The continental breakfast was quite good. The location was perfect for shopping and dining. I found this hotel lived up to their advertisement and was great value for our money. We will definitely stay there on our next visit to NY.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoney Creek Ontario
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good value and very close to shopping area's.”
4 of 5 stars Reviewed 19 November 2011

Our check in went well our room was renovated and very clean. The staff was friendly and helpful. We stayed mid week for two nights and it was very quiet. Continental breakfast was well stocked and good. The rooms had extra towels and other necessities iron, hairdryer,coffee pot and nice to have frig's in every room. The pool was under renovation, but our main purpose was shopping and dining out. Another time I would enjoy the pool it looked very inviting. I stayed there many times years ago and was glad I had tried it again. The price was very affordable. We plan to return again.

Room Tip: I think rooms near stairwells would noisy if the hotel was busy.
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Ok to stay for a night if you wanted to stay close to the falls”
3 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

We had two rooms reserved for a night during the memorial day weekend, one with 2 beds and the other with a king size. The rooms are very basic, nothing special. The decor is below average, the beds are not very comfortable but the location is close to the falls. There are couple of reasons why I stayed at this hotel - a) proximity to the falls and b) BW premier member as I had my reservation through points.

The location is Just perfect, if you want to get to the falls as quickly as you want. The breakfast is OK, they had waffle maker, huge break fast area, they were filling it quick, so no complains.

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN Summit Inn

  • Best Western Summit Inn Niagara Falls
  • Best Western Niagara Falls
  • Best Western Summit Hotel
Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Price range (per night):* 80 AUD - 172 AUD

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