This place is overall ok but nothing special, and actually maybe below average. It's redeeming quality is that it is very close to the beach, which may be all that matters. It is not an easy walk to town, though. You would want to bike or drive.
Our main issue was that the owners/staff were absent and relatively unfriendly the entire time. We showed up early evening on Friday and no one was there to greet us. No big deal and they told us that could happen. But when we didn't really meet anyone in charge the next morning, afternoon or night, we began to get a bit put off. Half of the B&B experience is a warm and inviting atmosphere, and unfortunately the vibe of the place is one of borderline neglect/you should be lucky to fine a place to stay in Montauk. Also not meeting anyone means we weren't told certain things, like you have to tell them before 10am if you want your room cleaned that day. The only time they were present was when my wife was checking out on Monday so that they could collect the balance of our payment.
The rooms themselves are average but not great. Spacious but old and cheap. It's Montauk, so unless you want to pay $$, I guess this is what is available. My wife was disappointed by there being no hair dryer, conditioner or body lotion. I reached out to the host about this but by the time I was actually able to get in touch with him, I felt it wasn't worth asking. About a third of the light bulbs were out in our room (although the owner fixed that).
Breakfast is a cold breakfast and not a great one at that. Fruit and cereal. We came down late one morning and asked the hostess if we could get a quick bite (like toasting an English muffin with butter type of bite). Although the toaster and English muffins were literally right in front of us (like awkwardly "right there" in front of us), she said that we had gotten down there too late. I mean we would have been glad to do it ourselves...
Overall I would give it a C or C-. There are places close by (e.g., next door, Surfside Inn) that look much more promising. This is actually my first Tripadvisor review. For some reason I felt compelled to urge future Montaukers to try to find another place before settling for this.
Be sure to ask for one of the upstairs rooms.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
31 August 2012
Sorry the aboveperson did not enjoy his & her stay.I will try to answer the points mentioned.
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On their arrival we were shopping at BJ's in Riverhead for supplies for the Guest House,in the summer everday is like the week-end.Got back at 7;30,Showered & went out to dinner.Their name was on the chaulk board Room # 2(which many people request over & over) Key in the door. The next day"not morning",Louis asked if we served "lunch" it was 12:30My wife told him
everything was put away & that Surfside next door serves a nice lunch.
We serve a continental breakfast from 8am to 11am everyday as advertized & written on the chaulk board.That week-end continental breakfast consisted of the following:
Blueberries,strawberries,Mango,Honeydew & Banana's -2 cold cereals Cherrios & Wheat Chex
instant oatmeal,English muffins,Whole Wheat muffins,Bagels,Raisen bread &hard boiled eggs.
2 different butters,smart balance,Philly cream cheese & 3 different Jams,coffee,tea & OJ.
We advertise a continental breakfast and I sit in the dining area,read the paper,& watch to see
when more coffee is needed.I don't know how Louis could miss me & I try to say good morning to everyone that comes down for breakfast.
We get a lot of repeat customers and quite a few request room#2 because of the mix of antiques
and new furniture,plus the south & west view of the sea.Each room is different w/sea view.
Louis is right,we need to add conditioner(my wife brings her own when we travel,she only uses Aveda) &I should check light bulbs more often,but usually it is more noticed by customers.
I'm sorry Louis did'nt mention that we use Ralph Lauren bedding.
We try to make everyone welcome all the time,but obviously it did'nt work for Louis.
Have a nice Day, Jim, " Owner" Sunrise Guest House
This response is the subjective opinion of the management representative and not of TripAdvisor LLC