Had a one-hour massage here last week for my birthday & my husband had a facial.
Pros:
--The best massage I've ever had, with Norma.
--Decent prices for the area. (One-hour massage = $95, Facial = $95, Pedicure = $35)
--Lovely lighting, good smells, heated massage tables, relaxing sounds.
Cons:
--One of the front-desk staff is young & inexperienced, not very professional or accomodating. Plus, I changed our reservation & she messed it up. Twice.
--No decent river views from the spa itself. Dirty windows!! And you don't get a river view unless you're in the manicure/pedicure room.
--Everything's for sale. Product placement & actual advertisements EVERYWHERE (lounge, bathroom, dressing area). Not very relaxing to feel like they're trying to sell you stuff at every turn.
--Lobby area is small, crowded, & hectic.
I'd go here again because the massage was so great, but it wasn't the blissed-out experience I expect from a spa. I didn't relax until I was in the massage room.
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