Note: Per the General Manager, this property is no longer associated with Best Western and will become a Choice Hotel.

I have stayed at this property on and off since 1995 and have always been satisfied. The bathrooms are spotless, but very retro with light blue tile. All fixtures are upgraded and modern. The refrigerator is a little hard to get to under the sink, but space is somewhat limited in the room because of the king-size bed.

There are plenty of AC outlets and the TV have been upgraded and mounted on the wall.
Some units have microwaves, but ours does not. The AC unit worked very well and was not too loud.

Overall this is a nice convenient place to stay in the Finger Lakes area.

What's the difference between at 2-star and a 3-star hotel? You can't wait to leave, and would never return to the 2-star. But you are in no rush to leave a 3-star, and would definitely stay there again. This should definitely be a 3 star.

The room has a beautiful flat-screen TV, with clean and recently upgraded wallpaper and bedding. The bathroom is good-sized, bright and clean, with a small fridge.

It is quiet -- sits far back from the road behind a row of trees. Open the door and hear birds, not traffic. The staff are very personable and polite.

Without a doubt we would look to stay here the next time we are in the area, and hope it still has 2-star prices for this comfortable and welcoming 3-star quality.

There are no decent motels/hotels in the Elmira/Corning area of New York that have rooms at a reasonable or affordable rate. Most of the places want triple digits per night for a room. The Best Western is a little cheaper than some of the other places, and with a AAA discount it's even less expensive by a few dollars. The price was still more than I like to pay for a night's stay but there weren't a whole lot of choices.

The room itself was very nice. It appears to have been recently remodeled and the paint, carpet, etc. looks fresh. I arrived on an unseasonably warm late summer/early fall day (temps near 90) so it took a little while for the AC unit to cool the room down, but it eventually got comfortable.

When I checked into my room, I found it did not have a refrigerator but the front desk clerk said I could either move next door or they would bring a refrigerator later. i opted to move and they moved me without fuss or complaint. Excellent service. Wi-fi worked fine and I was able to park right outside my room.

Only two complaints, really, and only one of them is the hotel's fault. There isn't a lot of water pressure in the shower but that happens frequently in motels. The other was bugs -- not bed bugs, but some kind of clear or white gnats that were attracted to lights. i got attacked by them down the street when I filled up with gas after dark, and I made the mistake of leaving my door open as I brought stuff in from out of my vehicle. This let the little buggers in my room, but they gravitated to the fluorescent lights in the bathroom and I was told these bugs are a common nuisance in this part of the country at this time of the year.

The location isn't the most convenient in the world, it's a few miles north of town off the interstate and away from restaurants, shopping, etc., but it's probably handy when NASCAR comes to Watkins Glen since it's only a few miles from the track.

The place deserves its AAA rating. I hated to pay the amount I did for a two-night stay, but I didn't have a whole lot of options in the area and for the money, the place was a decent investment. I'd probably stay here again if I'm back in the area.

The Marshall Manor is sited on large grounds away from the road and was a pleasant stopover on our road trip. A basic place, clean, fairly quiet, on the older side but well maintained. The pool was closed though.