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Days Inn Hornell: Traveller Reviews

2.0 of 5
Rte. 36 & Webb Crossing, I-86 Exit 34 South, Hornell, NY 14843
Hotel amenities
Days Inn Hornell
Ranked #3 of 3 hotels in Hornell
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    1
    6
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    4
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Date Rating
Buffalo, New York
1 review
“Srevice horrible, Rooms disgusting, Management incompitent”
1 of 5 stars Reviewed 18 October 2010

On the night of Oct 16th I confirmed that there was one room for that evening and Rose, the hotel manager said she would hold my room. Great, now I could take care of my bussiness in town and said I would be in late Saturday night. Once I arrived to the hotel got my key card I was now ready to go to sleep for the night. WRONG!!! when I opened the door to my room I could not believe what I was seeing. I thought that there was still someone staying in this room. There was garbage all over the floor dirty socks and towels, food all about this room. It looked like a rock and roll band was staying there. I then went back to speek with the nice young lady working that evening and expressed my concern. She grabbed new linens for the beds and I and my companians are now housekeeping. Being so tired I did not have the energy to search for a new hotel. The girl said she would do an refund for the room and with that I went to bed. The next morning when time to leave we stopped at front desk to make sure the refund that was promised was indeed refunded. Wrong again!! This time I had the hotel manager (which come to find out is only a title), she called the hotel owner and she said all he would do is take $25 off the price of the room and then said "we would have given me a refund if we did not stay in the room" DUH!!! of course you would I would not pay for a room I did not use. If this is how the days inn treets customers I would hate to be a family member. I am also sending them a bill for the the cleaning service I provided for the room. NEVER STAY AT THIS HOTEL!!!!!!!!!!!!!

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask exide99kas about Days Inn Hornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
syracuse
1 review
“absolutely disgusting”
1 of 5 stars Reviewed 14 July 2010

i was visiting the area and stayed at the days inn for 2 weeksi had pre-paid so was unable to be refunded to goto another hotel. while at this hotel i had nothing but problems. besides poor linens the bathroom was disgusting, i found a USED condom in my bedding the first night, everytime we showered the smoke alarm would go off, my wallet came up missing while house keeping was in my room, there was mold on the ceiling and around the edges of the shower. i honestly belive the linens were never changed while i was there nor the bathroom clean. to say the least i was ready to go home at check out time!

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jennmarie about Days Inn Hornell
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Travellers are raving about these Hornell hotels

Saxon Inn
4.5 of 5 stars
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Elmira, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“DO NOT STAY AT THIS HOTEL!!!”
1 of 5 stars Reviewed 23 June 2010

Worst experience ever! Checked in to find rooms so damp the bedding felt wet. I have high allergies & throat closed up within a half hour, felt like mold problems. Bathroom towels were GRAY (supposed to be white) and spots of feces on the bathroom wall. We had to immediately find another hotel. When I asked for a refund, the clerk said - you pre-paid - "sorry". What a joke this place is!!! Looks and feels like a 20 minute motel - no cars in the lot, difficult to find, etc. Went to the Comfot Inn and had an outstanding experience in a real hotel. Go there instead.

  • Stayed June 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Traveler1064 about Days Inn Hornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“An Okay Hotel”
3 of 5 stars Reviewed 3 May 2010

We stay at this hotel in the Spring and Fall when visiting relatives in the area. It's an "okay" hotel. The people are nice, rooms are fairly clean, and the price is right. But the towels are dingy and paper thin. They're clean---just really old. But I am not willing to pay the high price of another hotel in this same city. We stayed at the other big chain hotel a few years ago and for the price difference, we still go back to the Days Inn. The other hotel is overpriced in my opinion. The Days Inn definitely needs some updating, but it is still the best value in Hornell. Free internet and the staff has always been super. We have stayed there twice a year for 5 years now--2 nights at a time. One other note---it's alot quieter on the weekend. This last trip we got there on Thursday night instead of our normal Friday night check-in. Our room was a non-smoking room---no problem there. But the hall was smokey smelling for the first time in five years. But when we got back to our room on Friday night, the folks who were there Thursday night (truck drivers mainly) were gone so we didn't smell any smoke in the hall.

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NotesForYou about Days Inn Hornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Average Hotel”
2 of 5 stars Reviewed 27 November 2009

This hotel is average at best. The staff was very good, the only complaint here was that we waited a couple minutes at the front desk before someone showed up. We booked a suite and the room was very large. However, that was probably the only positive. Our room was non-smoking but had faint smoky smell. That alone made us feel like the room was not cleaned appropriately. The room needed a ton of basic maintenance (stains on the ceiling and floor, cracked window, loose door, etc). I know Hornell is a small town and there are not alot of hotel options, but unless we just got their worst room (suite), then there must be a better place to stay in this town.

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask aortiz40 about Days Inn Hornell
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Additional Information about Days Inn Hornell

  • Hornell Days Inn
Address: Rte. 36 & Webb Crossing, I-86 Exit 34 South, Hornell, NY 14843
Price range (per night):* 82 AUD - 108 AUD

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