I slept here 2 nights on a business trip this week and was given a room on my second night of which the bedding contained lice!!! Unawares I slept and is now anti histamine tablets and cream. Moe than 60 bites all over my body. I am seriously upset and will be making an official complaint to this resort.

Our stay at the Busua Beach Resort was unfortunate. We were looking to splurge for a weekend on this nice resort. We got to the hotel and immediately went to eat at their (expensive) onsite restaurant. When we got back to the room, it still wasn't cool so we tried calling the front desk. The phone didn't work. So we went up to the front desk. The reception sent maintenance. Maintenance told us we should switch rooms, and they took us to two different rooms, one much smaller, and the other one unmade with no chance of cleaning the room until the next day. The maintenance put some freon in the a/c at midnight which lasted through the next day. The next day, we went to reception and spoke to the manager who only took $15 off the room. The second night the same thing happened and she took $13 off the room. She gave us her card and ensured next time it would be better. Four trips to reception for this problem, and we don't believe there will be a next time. African Rainbow Resort also offers a/c and hot water for much cheaper. The Busua Inn is a delight and the food is amazing. When you pay as much as Busua Beach Resort charges, you expect to get what you pay for. Unfortunately, this is not the case here. Additionally, the poolside is filthy without bathroom facilities and fish bones from someone's meal all over.

If you are used to traveling in West Africa, your basic expectations will be met, considering the Busua Beach Resort is run by a hotel chain. The rooms are basically clean, the immediate beach was pleasant, if rather poorly equipped with adequate sun beds, umbrella's and chairs. You had to beat the rush in the morning unless you wanted to sit in our towel for the rest of the day. The food was incredibly average and the service was like watching paint dry. The average lunch required two hours from seeking the attention of a server, to ordering, waiting for your food, then your bill, then your change etc. There are other great eating choices nearby including a small family run French Restaurant just down the beach. Last thing, I booked and paid for a suite online and received a double room when I arrived even though I could prove I had paid for suite. The hotel seemed very uninterested in contacting the booking agent to resolve the issue which left me short-changed. Overall, it was quite relaxing, sufficiently restful, but a generally average experience.

Nice bungalows though simple rooms. A plastic bag of soft drinks was left in the room, which we had to put in the fridge. Lounge chairs were available on the beach but reclaimed to put away before I was ready to go in. The food was poor: breakfast buffet was crowded and just one kind of fruit in this tropical location. Dinner was just bland and uninspired. We had a package that included dinner but were keen to go elsewhere for lunch! There are better choices in this part of Ghana.