There is only one rating for this wonderful cruise company - five stars. The boat is immaculately clean with carpeted interior and leather cushioned bench seats. There are see-through curtains for inclement weather and a canopy to shade passengers from the sun. The day of our boat trip was sunny with a slight breeze - very comfortable.
The captain and his mate exude confidence and are full of information about the origins and use of the Erie Canal. The ride takes about an hour and a half and the water is quite still. Those worried about any roughness on the water need to know that you never feel the boat move. The ride through lock 18 is pretty thrilling, even for those who have traveled through locks before. The water is lowered 20 feet, the gates open, and you steam forward right away.
On the return trip, the 'Lil Diamond' goes through lock 18 again and chugs back to the dock in front of the Waterfront Grille. While you are at it, you might decide to have lunch there, a sister property that is just as good. Enjoy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC