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Staybridge Suites Corning: Traveller Reviews

3.0 of 5
201 Townley Ave., Corning, NY 14830
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Staybridge Suites Corning
Ranked #2 of 7 hotels in Corning
4.0 of 5 stars 98 Reviews
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98 reviews from our community

What travellers say about this hotel
  • Glass museum(8)
  • Very nice(6)
  • Living room(4)
  • Eggs bacon(3)
  • Watkins Glen(3)
  • Parking lot(3)
Traveller rating
    48
    34
    6
    7
    3
Only show reviews for Family (45) | Couples (24) | Business (6)
Date Rating
New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“For $235 a night, are clean sheets too much to ask for?”
2 of 5 stars Reviewed 28 November 2011
5
people found this review helpful

We recently arrived to the hotel after a long drive, checked in at 1:30 AM. The clerk was affable and efficient. The room however did not appear to be clean. We had a 2BR suite with a sofa bed. The sheets, pillow and blanket for the sofa bed were definitely used, smelly and disgusting. We also noticed that the sheets from the bed were not that clean either, you could see an occasional hair and eyelash. I just wanted to go to sleep not conduct a room inspection at 2AM.

The beds creaked when you lied down on them, the mattresses were old and worn out.

On checkout, the clerk asked us if everything was OK. When I explained the situation to her. She said, "I am so sorry, well, have a nice day." Thanks, I felt a lot better...

We have stayed at Staybridge Suites in other places and usually seek them out. Until now they have always been great. Clearly this hotel has a problem with housekeeping, or lack thereof.

The hotel gave my kids the heebie-jeebies. We can't go back there.

Room Tip: Tip - Choose another hotel
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  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask tiredofit about Staybridge Suites Corning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent Palmer, General Manager at Staybridge Suites Corning, responded to this review
30 November 2011
I would like to apologize for the experiences that you had with us during your stay at the Staybridge Suites in Corning New York. As you stated it is not normal to have issues like that with one of our hotels and it is definitely not a typical characteristic of our hotel. We strive for excellence in cleanliness and customer service for all of our guests. It is apparent that we failed to meet your expectations during your stay.

I will be bringing your comments to the attention of my department heads to further train our staff and help prevent situations like this from happening again. If you would like to address your experiences with me personally, please feel free to contact me. I always value feedback from all of our guests.
Kent Palmer
General Manager
Staybridge Suites
201 Townley Ave.
Corning, NY 14830
607-936-7800
sbscorningny@aol.com
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Rio Rancho, New Mexico
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Easy To Find - Once You Find It”
5 of 5 stars Reviewed 3 November 2011

Great location, and nice clean rooms. Staff was helpful & directed us to an awesome dinner spot. I agree with other reviewers - it's a bit of a maze, but that's not a negative. I guess that's why it was so quiet. We never head a sound from the other rooms. Bumpy mattress, but I'm sure they get changed out pretty frequently. Would certainly stay there again. Thanks folks for a nice visit.

Room Tip: Just remember where your room is & enjoy the chance to go on a search party.
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Holley-7 about Staybridge Suites Corning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent Palmer, General Manager at Staybridge Suites Corning, responded to this review
30 November 2011
Thank you for the great feedback. I am glad that you enjoyed your stay with us at the Staybridge Suites in Corning, NY. I just wanted to let you know that we understand the issue that we are having with some of our mattresses and plan on changing several of them this winter along with some other renovations.

Kent Palmer
General Manager
Staybridge Suites
201 Townley Ave.
Corning, NY 14830
607-936-7800
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eagleville, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Enjoyed our stay!”
4 of 5 stars Reviewed 3 November 2011

I traveled here with my boyfriend to visit the Corning Glass museum. It is within walking distance to the museum which was a bonus. Parking was convinent. I love the fact that these are suites- it's so nice to have a living room and bedroom. The kitchen was great with a huge fridge and the room was clean. Enjoyed the free hot breakfast the next day- nothing special, but it was perfectly acceptable. The front desk gave good recommendations for local restuarants.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask karen53a about Staybridge Suites Corning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent Palmer, General Manager at Staybridge Suites Corning, responded to this review
30 November 2011
I am glad that you enjoyed your stay with us at the Staybridge Suites in Corning, NY. Thank you for the great comments!

Kent Palmer
General Manager
Staybridge Suites
201 Townley Ave.
Corning, NY 14830
607-936-7800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Enjoyed my stay here. Amenities are great!”
5 of 5 stars Reviewed 27 October 2011

My room was a queen suite and had a small kitchen, a sofa, a desk and more. You could live in this place it is so well equipped! The staff could not have been nicer. Had a friendly conversation at the front desk and they were so helpful. Another staff member helped me find my room. The place is a bit of a maze until you get your bearings.

The room was very clean, the bed was very comfortable and you had your choice of poly-fill or down pillows. Nice touch.. The shower was great with an adjustable showerhead that really pounded on sore shoulders if that's what you want. Lots of hot water.

There was a nice big tv (not flat screen, but who cares), that could be viewed from the bed or the sofa.

The breakfast was pretty good, with the usual fare. There was also a dinner buffet. It was tacos the night I was there but I was too busy collapsing in my room to eat. There was also a small market to buy food like Lean Cuisine or soup and other items.

The location is close to the Glass Museum's Welcome Center (get on the shuttle bus).

I'd stay here again in a heartbeat.

Room Tip: Request a room on the courtyard or away from the highway. The highway noise was not terrible but you...
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  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Phoebe B about Staybridge Suites Corning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent Palmer, General Manager at Staybridge Suites Corning, responded to this review
30 November 2011
Thank you for the great comments on your stay with us at the Staybridge Suites in Corning, NY. We always enjoy hearing feedback from our guests.

Kent Palmer
General Manager
Staybridge Suites
201 Townley Ave.
Corning, NY 14830
607-936-7800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Top Contributor
51 reviews 51 reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
“Very nice and clean”
5 of 5 stars Reviewed 18 October 2011

Close to Highway, Museum of glass and reasonably close to their main street with bars and small stores (walking distance all around. Corning is a small town. If one decides to drive might have a problem parking.) The rooms have a kitchen, nice lightning, wireless (works on ipad), and nice free breakfast in the morning. The dining area could use a little more attention from a busboy. The front desk people ware a riot - great and funny personalities.

Room Tip: The hotel is spread out and there are only two elevators on each side (none close to lobby.) If you...
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ClevAP about Staybridge Suites Corning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent Palmer, General Manager at Staybridge Suites Corning, responded to this review
19 October 2011
Thank you for you post in regards to your stay at the Staybridge Suites in Corning, NY. We always love getting feedback from our guests!

Kent Palmer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Staybridge Suites Corning

  • Corning Staybridge Suites
Address: 201 Townley Ave., Corning, NY 14830
Price range (per night):* 148 AUD - 283 AUD

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