We stayed one night here enroute to a cruise out of NY CIty.
The location was very easy to find off the NJ Turnpike and the outside was nice. Once inside I waited a while for the guy to get off his phone (personal call). I was checked into a room quickly once he focused on his job.
There were sports teams staying here. Our son has played select soccer and we have had our share of team hotel stays, so I have patience around lots of kids. These kids were all over the place ( playing in elevators, slamming doors, knocking on random doors) and hotel staff did nothing to keep the hotel quiet and clean for all guests. There were what looked like potato chip crumbs throughout the hallways on both the main floor and along the way to our third floor room. I am not talking occasional crumbs, but a lot of crunching as I walked!
The icemaker on our floor did not work--the 2nd floor did not have one, so the ice machine on the main floor served all guests. It could not keep up with demand for teams filling coolers and other guests.
Our room itself was very nice and seemed to have been recently redone. Beds were comfortable and bathroom was spacious and effiicient.
Breakfast was a nightmare. The hostess girl said they were out of rolls, eggs, and I forget what else. She said the hotel was full with the teams. I questioned if they had not reserved long ahead--I know our teams would never walk in with no reservations--so therefore they should have enough food for everyone. I think she got tired of people complaining because she went and SAT on the counter of the front desk and chatted with the clerk there. Tables were not cleaned, the items like milk and cereal they did have were not filled. The crumbs were still all over the carpeting as we left.
The pool was only open when the manager was on duty. I thought this weird as he seemed to work 9-5 and most people are at a hotel like this in the evening.
This hotel did not meet standards of the usual Holiday Inn.
- Holiday Inn Westampton
- Westampton Holiday Inn
- Holiday Inn Express Westampton
