I had stayed there for my birthday, and everything was simply perfect! The room itself was grand and I loved the bath tub arrangement! They even had a hair straightener for those girls who can't imagine going out in the dry heat with messy hair. The small details of the hotel was perfect up to setting me us up with a great Birthday Surprise and a note. I know it's a business but small things like a note for my birthday I appreciate and the cupcake was delicious! I was really happy that I got to stay at the Mandarin for my birthday. I always have used them for various occasions including business and leisure, never disappointed.
Make sure to talk to the Concierge. They are a life saver! The concierge got us into the hottest clubs and restaurants. With our names on the VIP list it was a breeze to attend those oh so impossible clubs without that much hassle. I think we just were tired and not sure what was going on with the list, but once we got the hang of it we just slipped through the line and the damn entrance fee. It was nice to get in without having to really pay for entrance, more for other spending I say!
I also enjoyed the NO CASINO atmosphere. For one with major allergies and health problems it was nice change. The cleanliness of the rooms and the hotel itself was just great. The smokeless air was a great change from the other hotels. With its location so close to the mall while it was FNO I enjoyed the few little parties it was hosting in the stores. It was a blessing to stay there.
My friends and I enjoyed the pool as well. It was nice to dip in the clean pool with excellent service. We ate by the poolside and honestly I think we could have stayed there all day and night. The food was great, the service was just spectacular. Nothing bad comes out.
Honestly without the whole incident of my being stuck in the elevator...the stay was just perfect. The elevator was occupied by a few security people who didn't mention they were testing...and I got stuck in there for over 10 minutes. That was horrifying. Must say probably a one time thing but I would have appreciated a heads up for the testing. And since they didn't really follow through with my getting stuck issue that was a kink in my service factor for them.
Overall I guess its a great place to stay. I would go back yes, but next time I would like to avoid getting stuck in the elevator! Oh yeah ask for their car service it's complimentary I think?
