I'll start off by saying - I don't like Las Vegas - in fact, I pretty much hate it. Too loud, crude, rude, bright, crowded, expensive, traffic is hell.. ok, you get the picture. But I have to go there for work from time to time, usually for a convention or trade show. I am thrilled to death that my company found a hotel like the SpringHill Suites. You almost don't remember your in Vegas... and that was a good thing for me..
Front desk staff is VERY nice - not like the snooty people in the high-end Vegas hotels I have stayed in. Helpful, courteous - interested in speaking with you - who knew! Breakfast is included in room rate - very convenient - but certainly not a lot to write home about. Especially when I was there for a week - packaged baked goods were terrible, dry - old; just give us some bread and let us toast it.. Eggs were ok on some days - on some days tasteless and overcooked - meat alternates between canadian bacon: good healthy choice but always overcooked; turkey sausage: overcooked and not great. The "make your own waffles" are great, but I really can't eat those for 6 days in a row. A mix of cereals and hot oatmeal (overcooked and sitting in the pot for hours, can you say gelatinous?) Coffee, apple and orange juices (certainly from a cheap concentrate).
The rooms are very nice. Well appointed, modern - well layed out - beds are very comfortable. nice desk area for working - the internet access should be easy, but service was spotty - they need to bring someone in to work on it. small fridge and microwave - one cup coffee maker but for heavens sake get rid of those 'service packs' that provide 1 pack of horrific powdered cream, 2 sugars and a napkin. Go downstairs and grab some half and half and sugar from the breakfast area and keep it in your fridge.
Bar/restaurant only open 5-11, makes sense in this environment. Good service though- good pours on the wines by the glass. Pool and exercise room on top floor - very nice - and a fire pit - which was awesome - very nice touch.
Definitely would stay here again - right across from convention center so very convenient and the best part: No casino or slot machines!!
Room Tip: I like rooms on higher floors -
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC