Horrible. I had to change rooms because of a busted modem, only to find my second room also had zero internet access. Being in town on business, this was a huge obstacle. The staff directed me to their telephone help line, wherein I spent an hour and a half trying to reset a broken modem, all the while my phone line was buzzing like a jet engine. I attempted to call the help line back on my cell (to avoid the inevitable screaming over the buzzing phone line), but alas, my room had zero cell reception. In the end, it was a total waste of time and energy, and the hotel staff did nothing to fix the problem.
I was even more upset to find that several of my coworkers (in town for CES) had the same problem. Harrah's claims of working internet access are total BS. Super disappointed with my stay here.
Room Tip: Don't stay here!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC