I made this reservation 4 weeks prior to our stay. I requested a room on the lakeside with a handicapped accessible bathroom. I was not informed until the day prior to our arrival that there are not rooms on the lakeside with a handicapped accessible bathroom. BIG disappointment! We had a delightful view of the parking lot. The front door of the hotel also does not have a handicapped auto door opener. When I checked in the clerk bumped up the price from my reservation price-even without the lake view! I had to remind them of the reservation price. That said the room was nice. The staff were very helpful and friendly. The meal at the restaurant (dinner and continental breakfast) was very good. While the handicapped discrimination was frustrating our stay was okay.
- Best Western Kwataqnuk Hotel
- Polson Best Western
- Best Western Polson
