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Wingate by Wyndham Missoula MT: Traveller Reviews

2.5 of 5
5252 Airway Blvd, I-90 Exit 99 / Airway Blvd 1 Block, Missoula, MT 59808
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Wingate by Wyndham Missoula MT
Ranked #5 of 40 hotels in Missoula
4.5 of 5 stars 169 Reviews
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169 reviews from our community

What travellers say about this hotel
  • Water slide(12)
  • Very clean(7)
  • Pool area(6)
  • Comfortable bed(4)
  • Will definitely stay(3)
  • Hot tub(3)
  • Birthday party(3)
Traveller rating
    99
    44
    12
    7
    7
Only show reviews for Family (82) | Couples (36) | Business (22)
Date Rating
Landstuhl, Germany
1 review
“Coming Home”
5 of 5 stars Reviewed 25 January 2012

I would agree with Sam R, that the night guy wasn't my favorite, but everyone else was helpful and made me feel like I was the most important thing that they had to deal with at that moment. I enjoyed the pool and slides and more than that, they didn't make a fuss if I had family and friends over to use the facilities. If I needed something/anything I received the attention and the assistance that I needed. It made coming home from Germany for a week as nice and as comfortable as possible when dealing with one's relatives! Not to mention the great internet offer that I booked under, very affordable.

Room Tip: the rooms where quiet as far I could tell. The laundry room is on the second floor to the north. Par...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Abbie S about Wingate by Wyndham Missoula MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review
26 January 2012
It's great to hear that we made your trip home from Germany a little bit easier. It's great that you felt we were a great value. And, keep in mind, we will be happy to match internet rates if you are more comfortable booking with our property directly. Hopefully we can host you again next time you make it home!
Best regards, Kim
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Idaho Falls, Idaho
1 review
“Unprofessinal desk help.”
1 of 5 stars Reviewed 23 January 2012

My wife and I stayed there on the 18th of this month. Upon check out at 4am we found we had to wake up the check out person who was sleeping by the fireplace, this took some effort.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sam R about Wingate by Wyndham Missoula MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review
25 January 2012
Thank you for staying with us. I can see by your ratings that you enjoyed your stay, but we really dropped the ball on the service end, and I truly apologize for that. I am working with the employee in question on revising his schedule because he clearly has his plate too full to handle overnight work. I sincerely regret this error on our part, and I want you to know that we have addressed it. We look forward to serving you again, alive, awake, alert, and enthusiastic!
Kim
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Seattle, Wa
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Waterside and breakfast were great but room dirty and noisy.”
3 of 5 stars Reviewed 15 January 2012

We have stayed here before and loved it but this time our room was dirty. At midnight the room above us thought it would be fun to play football in their room. Three calls later and it finally stopped. We left a comment card and complained at the front desk. A week later the manager called and apologized for the mess and the noise and refunded half our money. We appreciated that.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JJESeattle_Wa about Wingate by Wyndham Missoula MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review
24 January 2012
I am so sorry about your stay! I know how miserable it can be when other hotel guests are not considerate of noise, and I am glad we were finally able to resolve the issue. However, of even more importance to me was the condition of your room. The cleanliness of each guestroom is absolutely within our control, and I am embarassed that we did not meet our quality standards. As a return guest, I know that you are aware that this is an unusual situation for us, and I am grateful that you made us aware of it so that I could address it. Feedback, both good and bad, helps us improve our training and consistency, and it is so valuable. Thanks again for the opportunity to make it right. We look forward to having you back and treating you to the experience you deserve!
Best regards,
Kim
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Missoula, Montana
1 review
“Great Place to Stay”
4 of 5 stars Reviewed 7 January 2012

We stayed for 1 night prior to catching a flight at the airport. We were unable to use the option to leave our vehicle there while we were away but it was good to know we could and that we could use a shuttle to get to the airport. Our son is 21 months and he loved the kids pool, I loved that the water was held at a comfortable temperature. Our room was clean and comfortable. There was even enough room for our son to play without us tripping over him. The only downfall was that there wasn't any restaurant or grocery store walkable distance.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mandy S about Wingate by Wyndham Missoula MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review
10 January 2012
I am so glad you enjoyed your stay! It's so fun to see the little ones hit the kiddie pool and I am glad your toddler had a blast. I understand that it would be nice to have groceries or restaurants just a quick walk away, and we are eagerly awaiting a restaurant opening. However, until then, we are happy to use our complimentary 24 hour shuttle to take you shopping, to dinner, nightlife, etc. and pick you up when you are done! We'll look forward to seeing you again!
Kim
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Trout Creek, Montana
1 review
“Great Family Relaxation”
5 of 5 stars Reviewed 4 January 2012

We live in the country and only come to "town" occasionally, but when we do we like to do something special with the kids. WinGate is one of the special treats for our kids and us. Very reasonable prices, friendly and helpful staff and the kids love the pool and water park. So it is a win win for everyone.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jeremy C about Wingate by Wyndham Missoula MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimMissoula, General Manager at Wingate by Wyndham Missoula MT, responded to this review
6 January 2012
I love it...making the trip to the big city of Missoula! Family time is pretty precious, so I am glad we can make it enjoyable and affordable for you. We will look forward to having your family back!
Kim
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Additional Information about Wingate by Wyndham Missoula MT

  • Wingate Hotel Missoula
Address: 5252 Airway Blvd, I-90 Exit 99 / Airway Blvd 1 Block, Missoula, MT 59808
Price range (per night):* 104 AUD - 147 AUD

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Wingate by Wyndham Missoula MT
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