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Super 8 Helena: Traveller Reviews

2.0 of 5
2200 11th Avenue, Helena, MT 59601-4843
Hotel amenities
Super 8 Helena
Ranked #18 of 22 hotels in Helena
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    11
    2
    10
    4
    13
Date Rating
Golden,BC
1 review
6 helpful votes 6 helpful votes
“What a disgrace”
1 of 5 stars Reviewed 13 November 2011
6
people found this review helpful

We stayed one night...THANK GAWD... The room was awful, looked like it had never been cleaned. The bathroom was discusting with an inch of hair and dirt in the corners on the floor, the base of the tilet looked like it had never been cleaned. I work as a housekeeper in Canada and I was really grossed out by this room let alone scared to stay there...

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sweeteluvin about Super 8 Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NICHOLE ERICKSON, Assistant Manager at Super 8 Helena, responded to this review
6 December 2011
I would like to thank you for taking the time to write a review on our property.

I would also like to appoligize to you for the experience you had at our Super 8. At Super 8 we take pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Please accept our apologies.

My hope is that you will allow us another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
“A good pleace to stay in Helena, at a reasonable rate”
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

This is one of the classier Super 8's. Service is quick. They try to accommodate one's wishes ei. Room Placement. Rooms are clean and supplied with the necessities. Their Continental breakfast is loaded with food stuff with more variety than any other places I've stayed at. Including other Super 8's. Enjoy your stay at Helena, Capital of the great state of Montana

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wiley H about Super 8 Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nampa, Idaho
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
48 helpful votes 48 helpful votes
“Cons Outweigh the Pros”
1 of 5 stars Reviewed 20 October 2011
8
people found this review helpful

Pros: good location and very good breakfast variety. Cons: no soundproofing between rooms, low water pressure, very dirty room (used coffee filter in coffee maker & my socks turned black from walking around the room), very tiny room, room I reserved was not even offered at the property (yet I have an email showing that I was able to reserve a king bedded room - I did try and contact the GM but the email bounced back as the account was "full"), and Wi-Fi was very slow. Advice: avoid! One word review: "dive".

  • Stayed October 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Kevin A about Super 8 Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Acceptable accomodations”
3 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

Got into Helena off I-15 late evening. Location was easy to get to - right off the exit. Found the staff bored and busy with friends but helpful upon our arrival. Had a problems with the lights not working in one of our two rooms - houskeeping hadn't checked that everything was plugged in after previous guest had left. Rooms were adequate, beds/linens/toiletries, etc were all adequate. Rate was quite acceptable. Yes, I would stay here again for a night's sleep.

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rhighet about Super 8 Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Clean rooms, exceptionally friendly night check in staff!”
5 of 5 stars Reviewed 12 September 2011

Stayed here one night bedore flying home at the end of a two week driving vacation thru several National Parks. We were coming very late from Glacier and the desk attendant was exceptionally helpful getting us set up and even had chic chip cookies waiting. Clean rooms, comfy firm beds, continental breakfast included eggs. Good value!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GolfingVicki about Super 8 Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Helena

  • Super Eight Helena
  • Helena Super 8
  • Helena Super Eight
Address: 2200 11th Avenue, Helena, MT 59601-4843
Price range (per night):* 61 AUD - 77 AUD

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