We have stayed at this hotel in the past and was pleasantly surprised. This visit we were extremely disappointed. It's really gone downhill.
There was one couple in front of us checking in and it took at least 15 minutes to get them checked in with the problems they were having (having to get approval to use someone elses credit card).
The shower had a hole in it and had a terrible patch job. The room was in need of a good cleaning. The hotel in general needed a good cleaning. We looked for bed bugs and didn't see any. The free wi-fi was the only "convenience" available.
My husband went to get ice from the machine and said it was disgusting and moldy and wouldnt get ice from it.
- Wentzville Holiday Inn
- Holiday Inn Wentzville
