I agree with one of the newer reviewers, I felt unsafe here. This is in the main part of town, not out on the peripheral hwy. area. It did not seem that there was anyone of much authority on the premises. We arrived in the eve., I don't know how late, but the desk clerk was not the most professional. We stayed here for a college visit. The reason I am writing the review now, is that I am planning a trip in the next couple of weeks, and reviewing my records to make sure I didn't stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 September 2010
Good evening ponyexpresstown_9.
I am sorry to hear you felt unsafe at our hotel! Our hotel is located in the center of Springfield, just across the street from the Bass Pro Shops and the main college and universities in town. This part of town is safe and secure and I want to assure you that our staff makes every effort to ensure the safety and comfort of our guests!
It has been almost a year since your last stay and I would hope you may reconsider and give us another chance to serve you! We would certainly like another opportunity to offer our hotel and regain your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC