Fairly new hotel (4-5 yrs old) with excellent suites. The facilities offered are modern and nice. Shuttle service to downtown and union station is a definite plus. Makes me want to shift loyalties from Hilton!
Great sales staff (Renee) helped us get a good rate for extended stay. Certainly coming back.

Stayed here for just 1 night, but I've always like the residence experience. Great kitchen, coffee, etc, means that you can feel at home. Location is okay, but they offer a free shuttle bus taking you most places you want to go.

All in all, I enjoyed my stay and spent a lot of time in my room working. Free fast WiFi is included and is very much appreciated.

Great experience. The hotel shuttle took us to the Fieldhouse bar 3 miles away free of charge. Excellent perk of staying here.

The highlight was the room was pretty nice and clean. The view was fantastic and you could see the Arch. The front desk seemed to be staffed with teenagers and unfortunately they give Marriott /Residence Inn a bad name. The girls did not have a official uniform or badge and may have been hired part time. But either ways , Marriott needs to make sure they have well trained staff at the desk who have a customers/travelers satisfaction mindset and not behave as if they are doing a favor to the visiting travelers. Room wise, the alarm clock gave us a siren sharp buzzing sound welcome as we entered the room. Also, the TV in the bedroom was not working, and had a static white screen that would not go away until we unplugged it from the power before it finally worked. Even then, many of the channels did not work. Funny enough we had the same white screen problem as the TV started by itself again in the middle of night with a static white screen.

Other than that, the hotel was fantastic with nice comfortable rooms with an excellent kitchen / breakfast area staff led by a very kind hearted woman(Angie) who really knew how to welcome the guests and was very warm as she spoke to various folks and cleaned the tables with a smile.