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Hampton Inn St. Louis/Sunset Hills: Traveller Reviews

2.5 of 5
1580 S. Kirkwood Rd, Kirkwood, MO 63127
Hotel amenities
Hampton Inn St. Louis/Sunset Hills
Ranked #2 of 3 hotels in Kirkwood
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    4
    7
    2
    2
    2
Date Rating
Byron Center, Michigan
1 review
1 helpful vote 1 helpful vote
“Wouldn't stay again.”
1 of 5 stars Reviewed 29 May 2011
1
person found this review helpful

It started off good but then...our first day there the towels smelled like cigarette smoke and the internet was slow. 2nd day we got back to room at 3pm and it wasn't clean yet even though the maid was right next door. She said she would do it next and it would be 15 minutes. An hour later we went back and still not clean. Had to wait another 15 minutes after that. Manager tried to help but really wasn't much help. Asked for directions to mall and arch no help there. Never once left a paper for us either. Will not ever stay in this one again.

Room Tip: Stay at a different hotel if you want it cleaned.
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  • Stayed May 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minneapolis
Senior Contributor
38 reviews 38 reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
“Old, but clean and well kept”
4 of 5 stars Reviewed 5 November 2010

Agree that the beds were pretty soft. I like to have a mini frig in my room, and I probably should have asked for one, but prefer rooms that just have them. Really clean facility. Breakfast was OK. Their hot selections were not as good as other places I've been.

  • Stayed November 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmond
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Disappointed in the staff”
2 of 5 stars Reviewed 26 October 2010
2
people found this review helpful

We inadvertently left a coat in the closet of our room when we checked out and realized it later that day. We went back to get it and it was gone! We were very disappointed and will not be staying in this hotel again.

  • Stayed October 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Fairdealing, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Our room was never cleaned during our stay”
3 of 5 stars Reviewed 22 October 2010

We stayed two nights at the Hampton Inn while in St. Louis to tour the Magic House, attend a wedding and go to Sky Zone. The hotel itself was very average, not really worth the $120 per night that I was charged. Our room was never cleaned during our stay. When we came back on Saturday afternoon we saw the cleaning person on our floor but she never came to our room. When we returned from having dinner we had to go to the front desk to request more towels which may seem trivial but I expected better service than that from Hampton Inn, especially when my total bill was $280.08.

  • Stayed October 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask prospectnewsgirl about Hampton Inn St. Louis/Sunset Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Wonderful Hotel experience”
5 of 5 stars Reviewed 26 September 2010

My family (mom, sister and I) recently stayed 3 nights at the Hampton Inn at Sunset Hills. As part of a group for a WWII reunion. We asked for 2 adjoining rooms when making the reservation and even though the hotel was full and we arrived later in the evening, the rooms were waiting for us. Rooms were very clean and nicely furnished. Breakfast was good. The hospitality room for the reunion worked out great and the staff was very accomodating. The Denny's next door was nice for a late night snack as was the Steak and Shake across the street. Very close to Kirkwood (Amtrack station) and lots of shopping and restaurants in the area. Hotel staff was very helpful.

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask alwaysmovingon2010 about Hampton Inn St. Louis/Sunset Hills
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Additional Information about Hampton Inn St. Louis/Sunset Hills

  • Hampton Inn Saint Louis
  • Saint Louis Hampton Inn
  • Hampton Inn St Louis
Address: 1580 S. Kirkwood Rd, Kirkwood, MO 63127
Price range (per night):* 133 AUD - 145 AUD

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