Just returned from an annual conference. I have stayed at several neighboring properties and this by far was the best experience. Spent 4 nights and could not have been more pleased. We arrived at MCI and phoned the property for their free shuttle service to pick us up and bring us to hotel. The driver was quite busy picking up other guests, so Ashish, who is the property manager came and personally picked us up not wanting to us to wait 15 minutes for the driver. This attention to service would set the tone for the remainder of the week. Anything our group needed, Ashish and his staff went out of their way to provide.
The rooms were large, clean and comfortable. I talked with several people who were attending the same conference and everyone spoke only positives of their experience at this property. So many little extra's that i noticed such as reliable wi-fi, flat screen tv with satellite channels that actually worked, unique "clean remotes" that are disinfected daily, high thread count sheets and towels that are large and thick. i travel quite a bit and have an eye for detail and this best western passes the test not only on the obvious amenities but in the small details as well. For business or pleasure, choose this hotel, you will not be disappointed!