We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ameristar Casino Hotel Kansas City: Traveller Reviews

4.0 of 5
3200 North Ameristar Drive, Kansas City, MO 64161
Hotel amenities
Ameristar Casino Hotel Kansas City
Ranked #18 of 108 hotels in Kansas City
4.0 of 5 stars 43 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

43 reviews from our community

    Trip type
Traveller rating
    14
    17
    4
    5
    3
Date Rating
Bellevue, Nebraska
Senior Contributor
48 reviews 48 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
“Lovely hotel rooms farther out from downtown”
4 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

The hotel rooms at Ameristar are very nice. Lots of high end finishes, large flat screen tv's, upgraded linens and quite. The hotel tower is located away fromt he hustle bustle of the casino and entertainment but is accessible. There are lots of food options and of course the casino if you're interested. There is also a movie theater, arcade and food court if you have kids. The guest service is outstanding and the prices of the rooms are a good value. Ameristar is located close to Worlds of Fun but a 20 minute drive from down town KC or the Plaza.

Room Tip: Ask for an upgrade. Get a players club card (free at the Players Club counter). If you do gamble...
See more room tips
  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by HugoHobbs for Kansas City
Ask HugoHobbs about Ameristar Casino Hotel Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spaworker
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Complaint”
1 of 5 stars Reviewed 3 October 2011
9
people found this review helpful

Hotel very nice, Casino staff has abuse of authority! I have been going to Ameristar for a long time, I don't go every week but let's say I am a good customer and I am law abiding, Drink seldom and may have a drink once a year in celebration.

Oct 1 2011 was my 50th birthday, My friends and family had a wonderful supprise dinner and my sister and girl friends after planned a night at the Casino.(Ameristar) They decorated me with a hat and beeds, you know the old lady's over the hill things a group of senior lady's having fun! Yes I did have A drink! They sold it to my friends whom bought it for me.

When my 22 year old daughter got off work she met us at the Casino, she at just getting there was told by a female security gate ID checker (she did not check the old lady's) that if she (my daughter) showed and signs of intoxication would be ask to leave, ok we did not think much about that statement might be what they tell every young person.

I love to play video poker Dueces wild and play at all machines and my freinds wanted to buy me a birthday drink, went to the bar in back thinking they might have a band and love that video poker, And 4 security guards followed us back to the bar and told us we were showing sign of intoxication and we would have to leave!

We were told we could stay at the hotel but we could not go into any resturants for food or drink we had to go to our rooms! Ok everyone was followed out by the security (they made us look like we did something wrong) I let the group go ahead of me because upon exiting gaming floor some little asian guy with suit jacket came upon us to explain the State Law in how they could profile us and that they had to make a judgement on that we were acting intoxicated! I wanted answers, I took mental notes while their 10.50 hr security guards stood with their arms folded like I was going to cause some kind of troulbe. Let me remind you I had more friends and family in the Casino from out of town that has no Idea four of our group was ask to leave because they took our Money for A drink and called us intoxicated.....:( He told me it only takes one person to make a comment that we maybe intoxicated to be ask to leave.

I find it very interesting that they have no training in profileing but I was there to have fun, which I have more fun naturally I don't even drink, and because I was looking over the hill and having fun with it makes them want us to leave, By the way the girls only had one drink also,!

So if you go to Ameristar and They come around and ask you if you want a drink DON"T DO IT!

We got a taxi which cost us more Money but it was worth it because I got to play at other Casinos which new we were not intoxicated!

If you are thinking Ameristar might be a good stock to purchase don't, They lost more money asking us to leave we could have made payroll for the hole security guard shift!

BAD INVESTMENT!!!!! Will never invest another dollar at Ameristar,

Stayed October 2011, travelled with family
Was this review helpful? Yes
Ask spaworker about Ameristar Casino Hotel Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Kansas City, responded to this review
6 October 2011
Thanks for taking the time to speak with our Director of Security. It is our policy, and the policy of the Missouri Gaming Commission, to not allow any guests who appear to be intoxicated on our casino floor. We do have to ask guests to leave if they seem to be showing signs of intoxication. I’m sorry if your experience wasn’t what you had expected of the night. It is our goal to provide all guests with an entertaining experience. I understand that our Director of Security left you with his phone number. I invite you to let us know when you plan to return; we are happy to welcome you back and do what we can to see that you enjoy your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bates City, Missouri
Senior Contributor
29 reviews 29 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“First time in the hotel.”
4 of 5 stars Reviewed 1 September 2011

My husband and I go to Ameristar to gamble quite often but never spent the night. The hotel and room was beautiful. More than we expected. Very clean and kept up nicely.
Will be back again.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by wofwnr for Kansas City
Ask wofwnr about Ameristar Casino Hotel Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nixa
1 review
3 helpful votes 3 helpful votes
“we was jacked around”
4 of 5 stars Reviewed 29 July 2011
3
people found this review helpful

we booked two nights one was our free night from a coupon in the mail the other was a discounted night we thought this was great we go there offin but after the first night we went some where and while we was gone they said we checked out and didnt have the room for two nights even though we had a copy of the reservetions now they say they don't know where our belongings are now what do we do about this ???

Stayed July 2011, travelled with family
Was this review helpful? Yes
Ask groomer115 about Ameristar Casino Hotel Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Kansas City, responded to this review
9 August 2011
We apologize for the inconvenience this situation may have caused you. Please know this was an isolated incident and we are glad we could resolve it to your satisfaction. We look forward to seeing you back at Ameristar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wisconsin
Top Contributor
50 reviews 50 reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
“Fantastic”
5 of 5 stars Reviewed 28 July 2011

We stayed 1 night at the Ameristar Casino Hotel in Kansas City, Mo. We were greeted in a grand fashion when checking in. The room was gorgeous. Very clean and well kept. You would not want anything else. Food at the restaurants in the casino was also very good. The only glitch in our stay was that their wifi is very weak, or at least in the room we stayed in. And the casino took my money. Other than that, go and enjoy!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tansandy about Ameristar Casino Hotel Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Ameristar Casino Hotel Kansas City also viewed

The Raphael Hotel, Autograph Collection
4.5 of 5 stars 262 Reviews
Kansas City, MO
Show Prices ABS:HotelCheckRates-d114687?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Argosy Casino Hotel and Spa
4 of 5 stars 65 Reviews
Riverside, MO
Show Prices ABS:HotelCheckRates-d650474?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Harrah\
3.5 of 5 stars 132 Reviews
North Kansas City, MO
Show Prices ABS:HotelCheckRates-d96913?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 108 hotels in Kansas City, ranked by popularity »

Been to Ameristar Casino Hotel Kansas City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Ameristar Casino Hotel Kansas City

  • Ameristar Hotel Kansas City
  • Ameristar Hotel
  • Ameristar Casino Kansas City Mo
  • Ameristar Kansas City
Address: 3200 North Ameristar Drive, Kansas City, MO 64161
Price range (per night):* 138 AUD - 297 AUD

Owners: What's your side of the story?

If you own or manage Ameristar Casino Hotel Kansas City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ameristar Casino Hotel Kansas City
Show the lowest price for this hotel (from our partners)
Show Prices