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Crowne Plaza Hotel Kansas City Downtown: Traveller Reviews

3.5 of 5
1301 Wyandotte Street, Kansas City, MO 64105 (Formerly Radisson Hotel & Suites)
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Crowne Plaza Hotel Kansas City Downtown
Ranked #29 of 108 hotels in Kansas City
3.5 of 5 stars 137 Reviews
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137 reviews from our community

What travellers say about this hotel
  • Sleep number bed(11)
  • Very nice(6)
  • Light district(6)
  • Sprint Center(5)
  • Parking garage(3)
Traveller rating
    42
    37
    19
    17
    22
Only show reviews for Family (24) | Couples (40) | Business (51)
Date Rating
Rockford, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Another Great Stay”
4 of 5 stars Reviewed 4 January 2012

My family and I stay at the Crowne Plaza each December for a conference next door at Bartle Hall. We've stayed there the past 3 years and have never had any big issues. They always are able to comply with our specific requests. Free WiFi is great and the Starbucks store off the lobby is fantastic!! The hotel is very close (walking distance) to many great restaurants. Thanks for another great stay, Crowne Plaza!

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KenzieLovesTravel about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review
19 January 2012
Thank you for your comments and I am glad to hear you had another great stay with us. We apreciate your patronage for the past three years. You can't beat our location for all the happenings in downtown.

I look forward to having you as our guest again the next time you visit Kansas City.

Thank you,

Jim Wynn, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Topeka, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“TERRIBLE DO NOT STAY HERE”
1 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

Just spent a night here this weekend, and will never be returning. I stay in downtown KC frequently but usually at the Marriott, not sure why I decided to try Crowne Plaza this time but it was a mistake.

Front desk staff gave me the wrong room type. I was eventually given the correct room, but not an executive floor as I had reserved. Staff was rude and acted like it was some big deal to give me the correct room. The room they gave me was right by the elevators and you could hear them all night long.

The rooms are not really that nice and could stand to be a little cleaner. Also, the valet is not available overnight, so park your own car.

If you want to stay downtown, avoid this hotel.

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask acehigh212 about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review
19 January 2012
Thank you for being our guest and I apologize for you not getting the correct room type and the service you received. I would have hoped you would have contacted our Manager on Duty so we could have had the opportunity to address the issues you mentioned. Please consider us again the next time your in Kansas City.

Thank you.
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Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Wonderful Stay at Crowne Plaza”
4 of 5 stars Reviewed 9 December 2011

My husband and I had a great stay at the Crowne Plaza hotel. Great location to walk to Kid Rock concert at Midland theater. Hotel was clean and updated. Wonderful view out our window of downtown KC - could see Sprint Center, Power and Light, etc. My husband enjoyed using the sleep number bed. Would definitely stay there again.

Room Tip: Ask for room with view of Sprint Center area.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask sassyfrommo about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Wonderful Kansas City weekend get-away place”
4 of 5 stars Reviewed 4 December 2011 via mobile

Husband and I redeemed a gift certificate for a king executive suite. This hotel overlooks the Power & Light District and on the 23rd floor, we had great city views. Location is great for walking to shopping and events. Room was decorated with updated furnishings, Sleep Comfort beds that worked fine, huge closet, high def. TV, free wi- fi. No microwave and older, small frig. We could hear the elevators a little through our wall as we were located close to them.
Room was very clean. Elevators moved quickly. We didn't wait for them at all. Check-in went smoothly. Attached parking garage is $13.00 a day. You will need your hotel key card to use garage. Parking slots are small- made for sedans, not SUVS or trucks. We found lots of open parking on Level 5.
Special place to stay for Christmas shopping. We would return.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 2Kansas about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timbuktu, Mali
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“If it wasn't for a corporate account, probably would have stayed elsewhere”
3 of 5 stars Reviewed 15 November 2011 via mobile

The decor was great but very dark...felt like I was getting ready in a closet. Stains on the carpet. Elevator on the fritz..never knew what floor you were going to! Pillows awful.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Whyneeded about Crowne Plaza Hotel Kansas City Downtown
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Additional Information about Crowne Plaza Hotel Kansas City Downtown

  • Crowne Plaza Kansas City
  • Kansas City Crowne Plaza
Address: 1301 Wyandotte Street, Kansas City, MO 64105 (Formerly Radisson Hotel & Suites)
Price range (per night):* 155 AUD - 259 AUD

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Crowne Plaza Hotel Kansas City Downtown
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