For the price of the room I would expect better amenities. First, a small tube-type television in 2010??? Then there's the channel selection...dismal. No HBO so no "True Blood", the only premier channel was Showtime and Showtime 2 which seemed dedicated mostly to either totally unknown boxers or "The Real L Word". Some choice. Not sure which I prefer to watch less. It's July so its Tour de France time of year but no Versus channel here so no Tour. Had to find a sports bar in Zona Rosa to watch it. No Comedy Channel so no John Stewart, Colbert, or South Park. No secondary movie channels like Turner Classic Movies so pretty much no movies unless you pay for pay-to-play. The wireless internet connection is so slow compared to the wireless N I'm used to, forget the internet. Its way too slow for streaming video so I couldn't even watch the daily video updates of the Tour. Also, you have to log onto their portal daily to use the internet so you're never quite sure when you're going to time-out. If you have any software that accesses the internet for updates during boot-up, you're begging for trouble with this setup. Then the silverfish I found in the bed didn't help me feel any happier about my stay. There are definitely better places to stay in the area. Hope my employer doesn't put me up in this place again. On the other hand, the room is very nice, kitchenette is real handy and the staff was very nice and cooperative. So if you don't care that your room has a lousy TV with a lousy channel selection and internet that operates at the speed of a slug despite the fact that the connection shows "Excellent", this is the place for you.

The location was great for the reason we were in town. It goes downhill from there! Kind of grossed out that the kitchen trash wasn't dumped prior to our arrival. Mentioned to the front desk and said it would be taken care of but when we returned 4 hours later it was still there. Not enough bath linens and had to ask for more which we did receive. Why would a hotel put only ONE washcloth in the king bathroom and only 2 in the room with two queen beds? The next day the trash was emptied but no clean bath linens again. Only removal of the dirty washcloths but not replenished. Our towels were still hanging where we left them on the back of the bath door and handles of the rooms. Had to go and 'rob' the maid's cart for more.
The beds were not comfortable. Mattresses seemed pretty worn out.
Our suite only had 2 remote controls for 3 TV's. Kinda made that a little inconvenient.
The breakfast could have been LOTS better. Only one waffle machine for that big of a hotel was not sufficient along with no instructions on how to use it. Took way too long. The scrambled eggs tasted like powder. Not enough choices for drinks in the morning either. Didn't even see any fruit. For the money it was not up to standards that a Hilton should be. I would certainly look into the Embassay Suites or the Drury Inn that were very close before I would stay there again.

Clean, friendly, & Professional. From the time they picked me up to the time I arrived in my suite they were concerned about my well being. I felt pampered but in a professional way. No need for anywhere else to stay. This is and will be my place to stay if ever in Kansas City, MO again. Thanks Guys

The room had a ton of space. Two queens in one room with bathroom and door that shut. Then a king and a bath in another rm with door. Then a decent sized living room with pull out couch that could sleep 2 small people if need to be. Great for a girls weekend or family trip. The two bathroom option in a suite is VERY nice! The hotel is a bit dated and could use a deep cleaning (dust on the window cornices) but the bedding was updated and decent quality. The beds weren't the most fabulous I've slept on, but we needed the room more for the space.