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Kansas City Marriott Downtown: Traveller Reviews

3.5 of 5
200 West 12th Street, Kansas City, MO 64105
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Kansas City Marriott Downtown
Ranked #46 of 108 hotels in Kansas City
3.5 of 5 stars 154 Reviews
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154 reviews from our community

    Trip type
Traveller rating
    27
    52
    37
    21
    17
Date Rating
Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
“OK Stay for a Work Trip”
3 of 5 stars Reviewed 9 February 2012

I stayed at this hotel for a work convention in mid January.
Pros:
In the middle of downtown - lots of good eating options close by
Friendly staff - Everyone I met at the Hotel was extremely friendly and outgoing
Fitness Room - I try to stay active when traveling and the fitness center (on the top floor) was great. Tons of room for cardio equipment and free weights. I wish all Hotel Fitness Centers were like this hotel.
Convention Center - within walking distance of the convention center. You can also take underground passages if the weather is too cold.

Cons:
The hotel lobby was under going a major renovation and therefore it was tough to meet others in a central location.
The two towers of the hotel was a little confusing as we had co-workers in both locations
Even though our room was clean, the furnishing were outdated and seemed a little worse for wear.

Overall, I would stay here again for another convention. My personal travels don't take me through KC much, so I don't believe I will be staying here in the near future.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WhereamInow09 about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Savage, Director of Marketing at Kansas City Marriott Downtown, responded to this review
20 February 2012
Dear WhereamInow09:

Thank you for the feedback concerning your recent stay. Downtown Kansas City is a great place to stay with all that there is going on. The construction you saw during your visit is for the new MI Greatroom. We are very excited about all the services and amenities this addition will add for all of our guests. I apologize if this caused any inconvenience for your during your visit. We hope that you will give us another try when your travels bring you back to Kansas City.
Cynthia Savage
Director of Marketing
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El Dorado Hills, Ca
Top Contributor
53 reviews 53 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Nice place for business travellers”
4 of 5 stars Reviewed 8 February 2012

My first trip to KC, MO and stayed here for a week on business. The entire staff that I dealt with, from the valets to room service were great. Friendly and attentive. The lounge was being remodled during my stay but the library provided and acceptable alternative to supply the after work cocktails. It's a great meeting area. My room was spotless and maintained that way each day during my stay.
The hotel is located in an area surrounded by some great eateries. Everything from very, very upscale to good old local fare with some good grub. All in all, I was surprised not just by this hotel but by downtown KC. Mostly in a good way. I would certainly stay at this Marriott again.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Savage, Director of Marketing at Kansas City Marriott Downtown, responded to this review
20 February 2012
Dear Mike and Jim:
Thank you for your positive feedback. Every guest is important to us and we strive to give excellent customer service. We hope you will choose the Kansas City Marriott Downtown when your travels bring you back this way.
Sincerely,
Cynthia Savage
Director of Marketing
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Not bad. Would stay again.”
4 of 5 stars Reviewed 4 February 2012 via mobile

Perfect location for New Years! We stayed an extra day and took advantage of the fitness center and the pool.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Bobgek about Kansas City Marriott Downtown
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Rochester, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Just okay”
3 of 5 stars Reviewed 2 February 2012

I stayed at this hotel the last week of January 2012. I was underwhelmed by the lobby since they are in the process of renovations. The front desk staff not very friendly and our service in the restaurant was not very good. The sleeping rooms were nicely appointed and clean, the housekeeping staff did an excellent job.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ACD50 about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Senior Contributor
39 reviews 39 reviews
Reviews in 27 cities Reviews in 27 cities
8 helpful votes 8 helpful votes
“Excellent place to stay in KC”
4 of 5 stars Reviewed 31 January 2012

I stayed at the hotel on business for a week, then returned the next week again on business, so have spent a grand total of 2 weeks at the hotel and by the end of next month will spend another two weeks here.

The hotel and staff are very helpful from the concierge to the bell hops to the maid staff everyone was pleasant to deal with.

Bonnie in the concierge lounge {20th floor} was very nice to chat with in the evenings. The room, king, was large and fairly spacious {unlike some hotels, I did not have to leave the room to change my mind}

The only thing, if I had to find fault with the hotel, is that there are no safes in the rooms. I was on business and was carrying about $4K in laptop and other equipment. I carried my backpack when I was at Libbys or when I was at the lounge because there was no safe in the room.

However, with that said, the hotel and staff are great, and if you go across the street you can watch the light show they put on across the facade.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Kansas City Marriott Downtown

  • Marriott Kansas City
  • Kansas City Marriott
Address: 200 West 12th Street, Kansas City, MO 64105
Price range (per night):* 179 AUD - 268 AUD

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Kansas City Marriott Downtown
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