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Hampton Inn St Louis/Chesterfield: Traveller Reviews

2.5 of 5
16201 Swingley Ridge Road, Chesterfield, MO 63017
Hotel amenities
Hampton Inn St Louis/Chesterfield
Ranked #5 of 13 hotels in Chesterfield
4.0 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    35
    8
    9
    5
    1
Date Rating
Wheeling, Illinois
Senior Contributor
32 reviews 32 reviews
Reviews in 27 cities Reviews in 27 cities
91 helpful votes 91 helpful votes
“a 1980s flashback”
3 of 5 stars Reviewed 5 January 2012

first of all don't take the title as a bad review.. the hotel is adequate. i'd characterize my stay there as like a flashback to the 1980s as far as design, construction, and general decor of the hotel. it was quiet, safe, friendly, well located, etc.. but just a bit dated with low ceilings, old furniture, and a general 1980s feel to it. i make this point because 5 minute drive to the west on I-64 is a newer Hampton Inn that seems like it may be a bit superior in quality and construction and on a strip with more amenities -- this Hampton Inn that i am reviewing is a few exits closer to St Louis across from Chesterfield Mall, but note that "across" means "across the interstate highway". there are no restaurants or amenities within walking distance or sidewalks, so either way you are getting in the car. the double beds in the room more felt like "full" beds. the breakfast is average at best. i think if i come back to Chesterfield i'd be hard pressed to try other options (there are many) but then again if the price was right (rate includes breakfast, there is an indoor pool and fitness center) i wouldn't hesitate to stay there again. i like a 1980s flashback every now and then !

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JEFFfromChicago about Hampton Inn St Louis/Chesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T Sapp, General Manager at Hampton Inn St Louis/Chesterfield, responded to this review
11 January 2012
Thank you for your review of our hotel. Our goal is that every guest at our hotel feels welcome and has a comfortable and enjoyable stay. I hope that if you are in the area again that you will give us the opportunity to change your opinion and let you know how much we really do value all of guests. .

Again, thank you for the review. We really do appreciate feedback. It lets us know what we are doing right and where we need to improve.

Should you have any further concerns or additional comments, please let me know. I can be reached by email at trevor.sapp@hilton.com , by phone at 636.537.2500 or, if you prefer, I would be happy to call you at your convenience.

Trevor Sapp
General Manager
Hampton Inn- Chesrtefield
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Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Hidden Secret”
5 of 5 stars Reviewed 6 November 2011
2
people found this review helpful

I had a staycation this weekend and found this local gem based on the value price; this hotel sits right off I64 and Olive/Clarkson Rd exit; I was surprise at how clean and updated this facility was; they have an indoor pool and Jacuzzi, completely stocked with dry towels; a fitness room and best of the staff was OUTSTANDING! Everything was outstanding, my room was clean and everything worked as it should; my room even had a LCD TV; the hallway had been updated, the carpet was new, the lobby area was clean and modern; morning breakfast was a great value, they offered turkey sausage, scramble eggs, French toast sticks and made to order hot waffles; also offered, was an assortment of juices, cereals, coffee and yogurt. This hotel is located close to a major mall and restaurants; I highly recommend this hotel to everyone

Room Tip: if you are a member of AARP or AAA, be sure to check those rates offered to members
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask turleyjay about Hampton Inn St Louis/Chesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T Sapp, General Manager at Hampton Inn St Louis/Chesterfield, responded to this review
13 November 2011
Thank you so much for your review of our hotel. I am glad to know that you enjoyed your stay with us. I really appreciate the feedback and am happy that our goal of making sure all of guests have a great stay was met with you.

Again, thank you so much for the review. Come have a "staycation' with us again soon!

Trevor Sapp
General Manager
Hampton Inn- Chesterfield
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B'ham
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Average for a Hampton”
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

The nice thing about Hampton Inns is that you know what to expect when you stay in one, no matter where it is. The bad thing is that the "little things" tend to stick out since each one is so similar.

Overall, on the surface, this hotel is fine. Good location, quiet rooms. However, a few negatives:

- The hotel seems very "tired" and in need of refreshening.
- Water pressure was terrible; making for a frustrating shower.
- While my room had a flat screen HDTV, the picture quality - either due to the cable service or the wiring - was awful. Some channels were almost unwatchable.

I would probably stay here again, but it could be better.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask REtraveler about Hampton Inn St Louis/Chesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T Sapp, General Manager at Hampton Inn St Louis/Chesterfield, responded to this review
16 October 2011
Thank you for your review of our hotel. As a team we always appreciate feedback from our guests. Our goal is to make sure all our guests have a comfortable stay while with us and your feedback helps us as we strive to meet that goal.

Thanks so much for staying with us and for taking the time to write a review.

Sincerely,

Trevor Sapp
General Manager
Hampton Inn - Chesterfield
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Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Excellent choice”
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

Though we were in the area to visit downtown St. Louis, we chose this b'cos the rates were good and it was right off the highway. Took about 30 mins tops to the arch and 20 mins to Forest Park. It is very easy to find, very quiet and of course, very comfortable. Lots of restaurants/dining options around. Friendly staff. There's a mall right across. Excellent spread for breakfast. Only a couple of areas that needed some improving... A second waffle maker would be good as there were a lot of people waiting for waffles during breakfast. There was a cart loaded with trash bags just outside the rear entrance to the parking which caused a nasty smell.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask sukri about Hampton Inn St Louis/Chesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T Sapp, General Manager at Hampton Inn St Louis/Chesterfield, responded to this review
16 October 2011
Thank you for your review of our hotel. i really do appreciate the feedback, as it helps us in ensuring that we are doing all we can to make sure our guests have a comformtable and end enjoyable stay while with us.

Thanks so much for the review and for staying with us!

Trevof Sapp
General Manager
Hampton Inn - Chesterfield
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Santiago, Chile
Senior Contributor
47 reviews 47 reviews
Reviews in 38 cities Reviews in 38 cities
60 helpful votes 60 helpful votes
“Fundamentally Sound - A Practical Choice for an Evening's Rest”
5 of 5 stars Reviewed 28 August 2011
4
people found this review helpful

Nestled in an office park off I-64, the Hampton Inn is close to the highway but removed from the congestion. In fact, for those seeking a pleasant stroll, there is a sidewalk that meanders through the office park. This hotel delivered on the fundamentals – the wireless was fast, the breakfast was ample, and the room was cozy. What separated this Hampton Inn from others was the service. The front desk associate identified an issue with our Hilton Honors account and eagerly welcomed our dog who is “a guest as well”. When we discovered several toiletries had not made the trip, she was quick to offer replacements. While the hotel façade reveals an earlier generation Hampton Inn, the interior is welcoming and updated. This hotel is a practical choice for an evening’s rest.

Pro’s: Fundamentally sound on rooms and amenities; above-average service

Con’s: No glaring issues with the hotel

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scl44 about Hampton Inn St Louis/Chesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T Sapp, General Manager at Hampton Inn St Louis/Chesterfield, responded to this review
7 September 2011
Thank you so mcuh for your review of our hotel. It's very beautifully written too!. I really appreciate all your great comments and I'm so glad that you enjoyed your stay with us. Thanks for staying with us!
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Additional Information about Hampton Inn St Louis/Chesterfield

  • Hampton Inn Chesterfield
  • Chesterfield Hampton Inn
Address: 16201 Swingley Ridge Road, Chesterfield, MO 63017
Price range (per night):* 84 AUD - 134 AUD

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