Eldon and James are wonderful people though it can be stressful, as i have seen.
They treat you as if your family no matter what. If you ask for it, you will most likely recieve it. If they don't have what you are asking for they will either point you in the right direction or get it for you.
I have seen customers for no reason act hateful and disrespectful towards them on a few stays, I'm sure some of the horrible reviews that i have read are because people don't even think to ask if something is missing. Eldon and James run the whole B&B of 16 rooms by themselves. I have had the chance to run a couple businesses and some people are just plain ignorant or like to scam an owner out of money even though they sign contracts. If they don't like something and can't get there money back due to contractual obligations that they sign, they will be hateful on review sites. Its just wrong.
Eldon and James correct anything that may have been looked over and the places are much cleaner since there last cleaning person seemed not to want to do much or even help much if you asked for it.
As a Navy Vet. I give a salute to both of them for running such a large B&B, just with some small bumbs and pot-holes from time to time.
