Our room was clean and comfortable, reasonably priced. The staff was very friendly. Indoor pool was good-sized and fun for our kids. Breakfast was average but free, so that was great for the kids. However, the hotel is not non-smoking throughout. Even though we had a non-smoking room, our room was right next door to a smoking room. The entire floor (floor 4) was that way, with smoking rooms mixed in with non-smoking. The cigarette smoke was very heavy at times (presumably when our neighbors were in their room and smoking) and very overpowering in our room. It wasn't a pleasant way to fall asleep, smelling smoke all night. And to wake up to it was worse. I'm not sure why non-smoking rooms and smoking rooms would be so close together, but it was not a good experience for us in that respect. If the hotel was non-smoking, it would have been a great stay all around.
Room Tip: If you're a nonsmoker, ask if they have changed their smoking policy. If not, request a room as...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 January 2012
Dear Craftylisa:
Thank you so much for the nice review. We appreciate all comments. Our staff is always eager to hear feedback so that we stay on our toes and provide the best service for all our guests As to the smoking room, we are in the process of converting all our rooms to non-smoking. We hope to be 100% smoke free by year end. We do our best right now by providing air cleaners in all our smoking room. In the meantime we do appreciate your guest tip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC