What a disaster!!!! During a recent ice storm we were forced to take refuge in a hotel to escape from the cold. The previous night, we stayed in another Choice-brand hotel, and the difference between the two locations was night and day. The carpets were in deperate need of cleaning. The walls had stains and writing on them (such as "for a good time call...") The ceiling was leaky and there were water puddles all over the floor, a SAFETY HAZARD considering that this was in the pool area!!! The breakfast area had limited seating and trash strewn everywhere. At check-in the clerk on duty allowed the phone to ring without answering it. I observed this several times during my visit, as I was in the lobby for extended periods using the internet. Later we attempted to contact the front desk for extra towels (less than one full set was available in our room), and not surprisingly our call went unanswered. The staff seemed to have an air of apathy and disdain; they really did not seem to care about the sub-par condition of the hotel, nor did they appreciate the extra business the bad weather was providing. There were large mold spots on the bathroom in our room, and the fixtures were worn and beat-up. Although high speed internet access was listed as a room feature, we found that the only place with a decent connection was the lobby. The baby pool was filthy, with large amounts of dirt and cigarrettes floating in it. We also saw a guest smoking in the regular pool. Early in the evening we heard loud female voices outside our room and some beat on our door. I made a comment to my husband about having loud teenagers as neighbors, but to my amazement he said he saw them through the window and they were the HOUSEKEEPERS!!! Such behavior is highly unprofessional. This place only had one thing going for it...the power was on (which is why we had to leave our first hotel). Were it not for that, I would not have stayed here in a million years. I will not return to this location, ever. AVOID, AVOID, AVOID!!!!!