My mom is an owner here so she wanted to take us and show us the property, which she also has not seen for the first time. She has had a long history of problems with Silver Leaf properties, the ownership company, and this was no different. First our lodge unit was old, and the air conditioning was clearly not working. Mind you this was during an incredible heat wave. One room was freezing, while the master bedroom was incredibly stuffy. We complained, they came and said they fixed it, but they did not. We made it through the night and then when I got up to make coffee I found ants crawling on the kitchen counter, the walls, on the cinammon rolls I bought for breakfast and I was horrified. I complained and no one apologized not once. All they did was give us another room -- of the same quality. Yes the air worked but I was stunned no one apologized or even offered an upgrade. I would never go back or recommend it either.
- Holiday Hills Resort
- Holiday Hills Branson
