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Sleep Inn & Suites Downtown: Traveller Reviews

2.0 of 5
209 South Gallatin Street, Jackson, MS 39203
Hotel amenities
Sleep Inn & Suites Downtown
Ranked #1 of 51 hotels in Jackson
4.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    7
    5
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    1
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Date Rating
Houston
Senior Contributor
41 reviews 41 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Not For "Suburbanites" But A Nice Hotel”
4 of 5 stars Reviewed 23 November 2011

Travellers not accustomed to older inner cities will not be comfortable with this location. It is located very near downtown Jackson and downtown Jackson looks like Memphis 40 years ago before the revitalization. An indication, went by the downtown Hilton Garden Inn and the location was not appealing either. The interstate Hampton was 25,000 points in comparison to 12,500 points for the Hilton Garden Inn.

I had not stayed at a Sleep Inn before and had low expectations that were significantly exceeded. I would not have chosen a Sleep Inn but had points that would have expired the end of the year. The hotel was near new, the rooms clean and well appointed, equal to a very nice Hampton Inn I recently reviewed and rated 5 out of 5. The bed was very comfortable. The only reason I rated this hotel 4 and not 5 is the location.

The hotel does have a nightime security guard who walks the perimiter. I know this since I was in the lobby drinking coffee and using the internet at 4:00 am while my wife was sleeping and saw him enter and leave a few times.

I would not hesitate to stay here again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask elgringito about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
We are certainly glad you took the time out to give us your thoughts about your stay with us. It is heartwarming to know that we fulfilled our responsibility to you as our guest by providing a clean and comfortable room and outstanding customer service. It is our hope that you return to us again for your lodging choice when you are in the Jackson area.

In regards to our location, we are proud of where our hotel sits. The owners of this hotel are either aluminis of Jackson State University and/or steadfast fans of the university's academics and sports teams. The owners have shown great business vision and forward thinking by building the hotel near JSU. There is now more development planned for this area, and we welcome our new neighbors to help us fill the gap in Jackson's downtown market.

Thank you again for sharing with the world that we are serious about service and hospitality. Stay tuned for what is to come.
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Washington, DC
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
“Wrong side of the tracks, but otherwise great hotel”
4 of 5 stars Reviewed 21 October 2011

You know that saying - on the wrong side of the tracks? This hotel embodies that phrase. It is otherwise a great hotel, with awesome staff, great free breakfast (waffles, bacon, eggs, cereal, oatmeal, coffee, juice, etc), and great rooms. However, as a single female, I would not want to venture outside of the hotel grounds. My business trip took me to Jackson, and the meeting was to take place a mere 6 blocks away - easy walking distance. However, I was told my numerous people to take a cab, and I am glad I did. The hotel staff have cab numbers on hand to call, with cabs coming in around 10-15 minutes after a call is made.

Other than the location outside of the hotel, the hotel itself was great.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask firebirdgirl about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
I use this favorable occasion and medium to thank you for affording us the opportunity to know how we are measuring up in what our product (hotel) and service offers to our guest. We are very happy to know that we are doing well in both areas. It is always a pleasure to serve those who know how to be to guests. Thank you so much.

However, we are not in agreement with your statement that our hotel is on the wrong side of the tracks. In fact, we think it is the right side, not only because we are here, but because our location is significant to who we are and what we represent. This hotel was built to spearhead and cooperate with the city of Jackson's agenda to revitalize downtown Jackson. We encourage and support the city in this effort, and we are happy to gain the support of other Jacksonians who desire to join us. The process of revitalization has to have a starting place. We are happy to be among the first.

Again, many thanks for your helpful comments. It is our hope that you do not allow what you perceive to be a bad location stop you from staying with us. It is our hope that you remember we are here, and we are serious about hospitality, service and our neighborhood.
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Atlanta, Georgia
1 review
“Jackson Best Jewel”
5 of 5 stars Reviewed 11 October 2011

I think this is a great place to stay. I was in town on business in the downtown area and a friend recommended me to try the hotel. It is a jewel in the revitalazatiion efforts in downtown jackson. The rooms are spacious and relexing and the staff is outstanding they go above and beyound for you. The breakfast is the greatest and its free. I am on the road a lot and my hotel room usual is my office, I had a room with a living area and desk with enough space to work. Each day I came home to lemonade and cookies and Jazz playing in the lobby it gives you the feel of a full service hotel. They also had an evening receiption when they are full I was able to enjoy it. Linda Kay and Brenda, and Cory are the greatest!!!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Asunib T about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
Your comments and thoughts were most pleasing to read. It is apparent that you are a person with great business sense and intellect. For your time and helpful words, thank you very much. You offer a refreshing perspective from the guest's point of view. Frankly, we are happy that you wrote your comment to help other guests see what is real.

Please allow us to serve you again when you return to the area. We promise to be even better!

Thanks you so much.
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Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
“Nice Hotel, Terrible Location”
2 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

I stayed at this hotel during a trip to Jackson for business. The hotel itself is nice, clean and new, but the location is a few blocks from downtown and is an awful part of town. I was informed a few days later by an employee at the mall in Ridgeland that the part of town I was staying in was the "hood". She also told me that next time I should stay in North Jackson near Ridgeland or Flowood. I will take her advice and will not be back to this part of Jackson. I suggest that unless you need to be near downtown to do the same. Travelers should know that Jackson overall not a very safe place, so take that advice into account when making travel arrangements, especially if you are a single female or have children.

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Andrea O about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
Thank you for taking the time to tell us how you feel about our hotel. We are happy to know that during your visit we fulfilled our resposibility and obligation to you, our guest, to make your stay a pleasant one.

It is unfortunate that you feel our location is not a good one. We do not agree. There are no great tragedies or statistics to report since our opening. Also, we have had a school teacher in our hotel since August of 2011 with no issues to report in connection with her long-term stay.

Please be aware that the city of Jackson has many plans for downtown. We anticipate a lot of changes to come for the good. It is our hope that you not banish downtown, embrace the future of our city center.

Thank you again for recognizing our commitment to hospitality and service. Please remember this when you are choosing lodging again in Jackson.
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Hammond, Louisiana
1 review
1 helpful vote 1 helpful vote
“"Jackson's Finest!"”
5 of 5 stars Reviewed 6 September 2011
1
person found this review helpful

My Family and I stayed at this Sleep Inn & Suites Downtown just a couple of days ago. (9-2-11 thru 9-5-11) We have nothing but good memories about our Labor Day weekend! The entire staff (from the Hotel Manager even to the Security Guard on duty) was very professional, accomodating, and most of all, very kind to us. This hotel staff will make you feel so welcome from the very first time you enter their doors. No need to wonder about breakfast because there's a wonderful breakfast buffet every morning. You would be mistaken to judge this hotel by the location because the location doesn't do the hotel justice. Don't take my word for it, just go there and experience it for yourself and at the end of your stay like us, you won't be ready to leave! Over the years we've been to many hotels in Jackson, MS and we've dealt with many good staffs but so far we can truly say that, this is "Jackson's Finest!"

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Desmond J about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
There is nothing greater or better than for a human to look back on his/her hard work, and see positive fruitage of the labor and toil involved in it.

Your words have brought much joy to our hearts. We appreciate your taking the time to recognize us. Thank you. It is folks like yourself that spear us onward, motivating us to continue. Please afford us the greatest compliment and honor by returning.

Thank you so very much!
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Additional Information about Sleep Inn & Suites Downtown

209 South Gallatin Street, Jackson, MS 39203
Price range (per night):* 101 AUD - 116 AUD

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