Stayed here 23-29 October 2011 and told myself everyday that it just had to get better. It NEVER did!! The front desk clerk was more pre-occupied with reading a text book then with checking me in and acted "put out" that I was asking questions about the area and potential good places to eat or things to see in the area. The breakfast area was fly infested and made it impossible to even enjoy a cup of coffee. Breakfast is scheduled to begin at 6am, however that appears to be the time that the night staff BEGINS to prepare and set up, they were never ready at 6am. I can say that even after 20+ years in the US Army and sleeping in some rough spots in 3rd world counties this broken down bed was probably the worst that I've ever slept in. Good thing that there were 4 pillows on the bed, by stuffing them all into one pillow case, I was able to get something that could possibly pass as a pillow. Other furniture in the room was very worn and broken to include a mirror, and the only maid service consisted of the trash being taken out on most days and the covers on the bed being pulled up. The toilet paper flew off the holder on the very first night and the roll holder stayed on the floor in the bathroom for the entire week. POOR, POOR, POOR!!!
Do yourself a favor and go ANYPLACE else...

We traveled to Hattiesburg for my cousin's wedding and was going to stay the entire time in the Quality Inn, but we ended up checking out and moving to another hotel after the horrible customer service experience.

We were running a little early so I called the hotel to see if our suite was ready before check in. The front deck manager told me that it was ready and I was quite happy because we traveled all night and we were ready to relax. When we went in to check in, the manager than told me that we couldn't check in because no rooms were ready yet without even checking the system. I asked him if we could get a guesstimate about when the room would be ready to come back..and than got yelled at that check in wasn't till three and nothing would be ready till than. My fiance and I decided to go eat and come back closer to three. I again phoned the front desk at two-thirty and was again told my suite was ready. This time I could actually hear the keyboard being used so I assume he actually looked up the information...we went back to the hotel to check in and was than told, it was not ready again! I have to say, I was pretty upset. I asked for the managers name and proceeded to call the customer service line. He lied to me about his name!!! He than decided that he didn't want to help us anymore and went to the customer computer in the lobby to play online and wouldn't respond till someone else came in to check in.

I just canceled the entire stay and moved to the comfort inn down the street. If you want to be made to feel like a second rate citizen to his highness of a manager, go here...but if you want customer service that treats you well..pick one of the twenty other hotels on this road.

From the look for the hotel lobby...the room wouldn't have been cleaned. There were still breakfast messes on the tables in the lobby... There were water on the floor and when I just mentioned that it could be dangerous for people coming in and out of the hotel, the manager yelled at me not to tell him what to do. I hoped someone slipped and sued them for everything they are worth.

I wish I could get them negative numbers..

After reading reviews, I was apprehensive about booking a room. I only needed the room for one night as I was in Hattiesburg to pick up my son from a weekend trip and I didn't want to drive back home at night. I found the room quite clean. The mattresses weren't the best but I manage to sleep. Hotel was quiet which is what I needed at the time. It is located on Highway 49 which is a plus to get to almost anywhere. Room had a microwave and fridge. Continental breakfast was nice and fresh. Manager wasn't too friendly and helpful. All and all for price what do you expect.

The Hotel seams clean and new from the outside but it shows it age once you get to your room. The front desk staff was average. The interor hallways were clean and well-lit. The room was seemingly clean but, upon further inspection, turned out to be a health hazard. As my picture shows, there were mold spores growing in the air conditioner's vents. The bathroom floor was very greasey. The rooms double pained windows were foged. Overall, I wished I had just stayed at my regular hotel in Hattiesburg.