Easy highway access, fairly clean and it will be a Marriott very soon. The restaurant is decent and inside the hotel. The large atrium adds a little bit of fun, but can be noisy if large groups are staying.
Every aspect of the hotel is dated and showing heavier signs of wear. As someone else noted, the sheets are pilled and rough. The beds need serious updating as well. I sleep in many hotels for business travel and this was probably the worst night of sleep I have had in a while. The good news is that the walls are all concrete so you can't hear your neighbors. All rooms are "suites" with a living room, wet bar and a bathroom with an old school whirlpool tub.
The staff seems very friendly and helpful if you need anything. They are especially accommodating right now because of all of the construction and remodeling.
In all, I would avoid this hotel until they finish the remodel and change to a Marriott. It will be a while until the rooms are even touched. Try a newer hotel in Maple Grove. You wont be disappointed.
Room Tip: Avoid rooms that face the highway. Stay on the top floor if available.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
Dear Guest,
Thank you for your response regarding our property and staff. I appreciate your positive comments regarding our staff and service.
I apologize for the dated condition of the hotel. Fortunately, we will have newly renovated guests suites for occupancy in mid-February 2012. Our new renovation standards for our $24 Million dollar renovation will meet Marriott specifications as we prepare to convert to the Minneapolis Marriott Northwest in the summer of 2012.
Every guest touch point will be renovated and I can assure you that you will love our new look. When you next visit the Twin City area, please call me personally to make your reservation. I look forward and welcome your call.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC