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Days Inn & Suites Brooklyn Center: Traveller Reviews

2.0 of 5
6415 James Circle North, Brooklyn Center, MN 55430
Hotel amenities
Days Inn & Suites Brooklyn Center
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    1
    4
    2
    3
    6
Date Rating
Missouri Valley, Iowa
1 review
“The staff makes all the difference at this hotel”
4 of 5 stars Reviewed 30 July 2011

The staff makes all the difference at this hotel, I have stayed at other hotels and this one definitely seems concerned that your stay is good. The free breakfast was excellent and I loved the breakfast attendant! The room was fresh and clean.

  • Stayed July 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Markwhite05 about Days Inn & Suites Brooklyn Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnbc, Manager at Days Inn & Suites Brooklyn Center, responded to this review
3 November 2011
Thank you for the compliments. I agree our team members are professionals and are known for their friendliness. Our pride has been that we go beyond our guest's expectation.

Our greatest compliment is for you to return to us in the future. We hope to see you soon.

Pam M... Manager
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Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
“Wonderful past time”
3 of 5 stars Reviewed 25 July 2011
1
person found this review helpful

The staff are very polite and professional. The room was very nice with up to date furnishings.I stayed with my girl friend & loved the place. Well not to forget the only problem I had was the internet connection. It drops frequently.

Room Tip: Check the room for the view & then opt for it.
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  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mynicky about Days Inn & Suites Brooklyn Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davenport, Iowa
1 review
“ABSOLUTELY DISGUSTING”
1 of 5 stars Reviewed 24 July 2011

I'm not a snob about rooms. I'm satisfied with something that looks like any attempt to keep it up has been made and that someone cleans it daily. This was by far the most disgusting stay I've had in the last 20 years of travel. Dirty sheets, streaks of "something" on the dirty walls, big wads of hair in the tub, and the refrigerator was filthy. The two police cars out front finally went away about midnight and someone managed to knock on a door and holler for an hour and a half from 3am without disruption from the staff. First review I've ever written on ANYTHING, and I am still on the road on my trip, but felt it was important that other travelers do not make our mistake.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jdg2130 about Days Inn & Suites Brooklyn Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnbc, Manager at Days Inn & Suites Brooklyn Center, responded to this review
3 November 2011
We apologize that your experience was less than satisfying. We have addressed your comments with our housekeeping team members and made adjustments to our cleaning procedures.

When issues are reported during the stay, we make sure that a fix is provided right away. However, it is hard to fix a problem after the guest stay.

Again we apologize for the inconvenience and hope that you would give us another chance to show you the same great care that we are known for.

Pam M...Manager
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“Great value, clean, restful”
3 of 5 stars Reviewed 12 February 2010

Nowadays, with all the horror stories one reads for having stayed at a hotel costing under $50, I have to admit I was worried about cleanliness and bugs. But luckily that's not my story. The staff was friendly, the room was clean, the bathroom was clean, clean sheets, the tv worked, no sign of bugs and no itches the next day. Great value for under 50 bucks.

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bug_free_MN about Days Inn & Suites Brooklyn Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenport, iowa
1 review
“What a nightmare!”
2 of 5 stars Reviewed 21 September 2009

I had booked 2 rooms because I am an Days inn employee in davenport, Iowa. So I got a good price. My aunt was getting married so we needed the rooms for twos nights, We had problems when we were on our way up so we were hopeing for an easy no hassle check in and a nice place top sleep. We didn't get that. On arrival my mom and I go in the check in, I have my voucher and everything. Then the guy at the check in desk says he hasn't been working here long and told us that we would need to vouchers, one for each room.

Ok, So after some arguing with the guy I call my manger in davenport and he talks to the guy. The guy at the desk finally agrees after almost an hour to use the same vouvher for both rooms until tommorrow when my manager can fax it.

On the way up, BEWARE OF THE ELEVATOR! The door will shut on you! My mom got the door shut on her and we had a 2 year old with us. NOT SAFE AT ALL! The rooms were suppose to be 2 queens. We got 2 doubles. You ever try to fit two people on a double? Not easy or comfortable. The room had no fridge or microwave to cook anything and we were on a tight budget so another inconvience.

The tv in my room was popping and sparking and the a/c unit in my cousins room didn't work and there was no breeze so it was hot in there.

The breakfast was your usual: waffle maker, cereal, bagels, toast, juice, milk.
So that was fine, nothing wrong there.

Well, I go to the front desk again 30 minutes before we have to leave for the wedding and the guy doesn't know what hes doing either or how to help. He just shrugged his shoulders and said "I don't know how to help you."
Their fax didn't work so we had to send the voucher via email. They got it finally! So that was settled. But the whole time the manager was rude!
She kept saying that they only give 15% off employee rooms and only allow one room. Which is not true at any other Days inn.

This isn't even over with yet. The housekeepers stole! Luckily my room we left the do not disturb sign up so they didn't come in. But my cousins room they didn't and the housekeepers stole from his fiance. 1 pair of jeans and a couple for shirts.

Other then that the wedding was lovely and everything else went fine.

If I worked for this hotel I would be ashamed.

  • Stayed September 2009, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Days Inn & Suites Brooklyn Center

  • Days Inn Brooklyn Center
  • Brooklyn Center Days Inn
Address: 6415 James Circle North, Brooklyn Center, MN 55430
Price range (per night):* 51 AUD - 73 AUD

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