I recently booked a 2.5 star rating hotel through priceline. I selected the star rating and they selected the hotel at the appropriate star rating. That is the way it is suppose to work. However, after reading reviews, I shared my concerns with Priceline. After Priceline's review of customer reviews, the representative stated it was customers review and it's based on their individual assessment (don't waste your time trying to convince them otherwise). After my visit to the hotel, it is 1.5 STAR RATING HOTEL. THE MOST ANYONE SHOULD GIVE THIS PLACE SHOULD BE A 2 STAR RATING HOTEL. I would not let my Mom stay here alone (dim lighting causing some of the areas to be a bit sketchy), marks on the walls, no locking sliding door but it did have a bar system in the middle of the slider and the wall (and IT WASN'T BEING USED WHEN I CHECKED IN), SO ANYONE COULD HAVE GOTTON IN THE ROOM PRIOR TO MY ARRIVAL), and plenty of thick dust above the shower that hasn't been cleaned in some TIME. Now, maybe they are heading in the direction and hopefully they will continue? updating the property for their business outcome. The bed was comfortable and plenty of pillows. Having a kitchen would be great for some people and a sofa that turns into a bed would be great for familys. The rooms are larger than most hotel rooms providing a great area of space for a family (or for the large group of party goers that were there when I checked in), however, they weren't loud or bothersome to me. You must sign a waiver at check in that you won't be hosting a large party and all guests must vacant by a certain time (some good things I suppose when/if appropriate). I would stay here again at the budget rate for a night or 2 if going out. I would not recommend this for ANY female staying alone or my Mom at this time until they fix the lighting and make sure the sliding doors all lock plus safety bars. I did NOT see any security the weekend night of my arrival in the evening and around the early morning when I came back from going out to the clubs.
- Hawthorn Suites Southfield
- Southfield Hawthorn Suites
