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American Heritage Inn: Traveller Reviews

2.0 of 5
1681 E. Grand River Avenue, Portland, MI 48875
Hotel amenities
American Heritage Inn
Professional photos
8 traveller photos
Ranked #1 of 1 hotels in Portland
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    3
    1
    2
    0
    4
Date Rating
Washington
1 review
2 helpful votes 2 helpful votes
“VERY BAD - go somewhere (ANYWHERE) else!!!”
1 of 5 stars Reviewed 10 July 2007
2
people found this review helpful

Booked through Best Western site (claimed to have lowest price). When we arrived after a long air trip near midnight, the clerk raised the rate (even though it was guaranteed by Best Western). We waited 40 minutes for a resolution during which time they refused to let our 2 year old use the bathroom. In the end we were told we would have to wait until the manager (who they had already talked to on the phone) arrived in the morning. The room was small, unclean and appeared to have a fresh (uncleaned) blood stain on the floor. This was a *VERY UNPLEASANT, UNCLEAN* place to stay.

  • Stayed June 2007
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Mike Patel, Manager at American Heritage Inn, responded to this review
3 November 2011
We have a newly renovated and updated facility.
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Macomb County, MI
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
“Pleasant Stay”
3 of 5 stars Reviewed 8 September 2005
5
people found this review helpful

This was a nice hotel, clean, and I was very impressed that the pool was actually opened 24 hours!! That is almost unheard of!! But I know people who took advantage of that, because we got back to the hotel from a wedding rather late, and it was nice to relax in the pool, although, my husband said the hot tub was too hot!! The continental breakfast was average, no hot foods, unless you consider toast hot! All in all, it was a nice place and I would stay there again. I must say that it took forever to check in, considering there were two weddings in the area, and alot of people were staying at the hotel, it would have helped to have had more personnel behind the counter checking people in.

  • Stayed July 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about American Heritage Inn

  • Best Western Portland
  • Portland Best Western
Address: 1681 E. Grand River Avenue, Portland, MI 48875
Price range (per night):* 83 AUD - 97 AUD

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American Heritage Inn
1681 E. Grand River Avenue
Portland, MI 48875
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