Me and my husband stayed here because it's close to his Military base, while we are 2 hours away. The people were nice, but they seemed lost when we asked them for anything.
like robots, they didn't know anything besides what they were programmed with.
When we got our room, it was clean, but short on towels.
We turned on the hot water for our jacuzzi tub, which is the whole reason we stayed here, and it was a rusty brown, no matter how long we let it run. cold water was clear, but who wants a cold jacuzzi?
the room refused to heat up, no matter that we left the heater on the hottest temp for the entire stay.
The next morning after my husband had left for drill, I decided to check on the 'continental breakfast"
upon walking into the empty area, i saw a MOUSE!!!!!!!!!!!
I informed the front desk guy, and he walked back with me as i told him where the creature had ran to.
his reply? "oh, it might've come from outside"
NOT "i'll move the food."
NOT "is there anything i can do to make up for this
NOT "let me bring out new food in case this is tainted
wow... so i didn't even risk getting some disease from contaminated food
last thing I'll say is I'm getting my money back....
and DON''T STAY HERE UNLESS YOU WANT A MOUSE IN YOUR BREAKFAST!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC