There are several hotels nearby. DO NOT STAY HERE. The place is filthy. The atrium leaks when it rains, so the hotel probably has mold throughout (it smells that way at least). It leaks into the pool, even, which can't be healthy after water leaks down the dirty roof and through rust. Because it was raining in the atrium they put breakfast away early saying "we're just putting it away since it's over at 10". This was just after 9am. The fire alarm went off several times at around 2am, a false alarm. The front desk staff are impolite, and don't seem to know what they are doing. The pool area is very loud and distrubing. I even saw another reviewer complain that the machines don't have soda, and they didn't when I was there, either. Renovations will not help this hotel. This place should be torn down and they should just start all over.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 September 2011
Thank you for taking the time to respond to Trip Advisor about your stay at the hotel. My only desire would have been that you were pleased. Therefore I want to apologize for your experience and note we are working hard to improve. In the past week we have had roofing contractors to review the leak situation and are in the process of addressing it. As for the atrium by nature there can be enhanced noise however having a natural well lit indoor pool is a plus. As for the performance of the desk we have made some changes and are working on improving customer service.
It is of the utmost importance that we meet our guests expectation and I can assure you it has our attention.
Mike Barnett
Special Assignment Manager
Days Inn Lansing
517-627-8471
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC