We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Plaza Hotel at Kalamazoo Center: Traveller Reviews

3.5 of 5
100 West Michigan Avenue, Kalamazoo, MI 49007
Hotel amenities
Radisson Plaza Hotel at Kalamazoo Center
Ranked #2 of 30 hotels in Kalamazoo
4.0 of 5 stars 100 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

100 reviews from our community

    Trip type
Traveller rating
    50
    25
    12
    10
    3
Date Rating
Saint Joseph, Michigan, United States
1 review
“Front Desk Service is Second to None.”
5 of 5 stars Reviewed 7 February 2012

On my recent trip to Kalamazoo, I elected to stay at the Radisson Plaza in downtown Kalamazoo, and I was blown away by first the high quality of the amenities and secondly by the extremely friendly and helpful front desk staff. The first staff member that I encountered was Ashley from Gobles. I had a few questions regarding the parking situation in the adjacent ramp, without hesitation or question she was able to address my concerns with extreme ease. The second staff member that I came into contact was Alyssa when I went to the front desk to check out. Alyssa extremely helpful in addressing a few concerns that I had with my bill. The service that I received from the above mentioned staff was at a level that I was beyond satisfied with, and I would recommend this hotel based on the the professionalism and helpfulness of the staff alone.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jcfrank about Radisson Plaza Hotel at Kalamazoo Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
“Wonderful Night Staff”
5 of 5 stars Reviewed 1 February 2012

I stayed there a few weeks ago and came in very late. I was surprised at the level of service I received. Alot of places I've stayed at had horrible night front desk people who were tired and cranky. But the girls at the front desk here are personalble and you can tell they really enjoy working there. I have to give a special mention to Mary. She took the time to notice that I was staying a couple nights but had a room with two beds. She asked if I would like a room with one bed since I was by myself. When I declined she insisted that she put me in a room with 2 queens. Im glad she did. The view was wonderful and the room was spacious. It was the best stay ever. I highly recomend this hotel.

Room Tip: If you want a room with 2 beds, request a room with 2 queens.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask A N about Radisson Plaza Hotel at Kalamazoo Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
1 review
1 helpful vote 1 helpful vote
“Beautiful hotel, amazing staff”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

The hotel is amazing! It gives you the feel of a chic downtown hotel in a nice mid west city. The only complaint i had was the price for parking but i will pay it any time for that kind of service. The front desk you can tell has a lot of college kids working it, i was not expecting much to be honest. I'm pretty sure i was checking in right at shift switch over ( there were about 5 of them at the desk) this also made me a little worried that they would be more into there conversations. Let me tell you how wrong i was. I was greeted by about 3 of them all at once. They were great. Ashley and Alicia were very talkative to me right away. They seemed to have a very good working pattern together. I was checking into the hotel late, and as a man who travels for business a lot i know that hotel employees are never excited to be at work late into the night. Once again i was wrong. They were in great moods! Joking around with me, yet making sure my check in was smooth and fast. The guys at valet were great too, Ask for Nate if you valet that guy was fantastic! I went and had a few drinks at the bar inside the hotel with some co workers and stopped by the desk again on my way up to my room to ask for a wake up call and the girls remembered my name and my room number! The staff at this hotel is some of the best. The bar was a little lack on service for such a slow night, and there was no food being served which was a let down. Overall great experience!

Room Tip: Get a room without the sleep number beds!
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tj c about Radisson Plaza Hotel at Kalamazoo Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Not the best service”
3 of 5 stars Reviewed 13 January 2012

I have stayed at this hotel 6 times in the last year. Rooms are ok, fitness center is excellent, restaurants and location is great for Kalamazoo. My only real complaint is the service. I had 2 terrible experiences and asked for a follow-up from a manager multiple times and never heard anything. The front desk staff is very variable - sometimes fantastic, sometimes snooty and nasty. It depends on who you get. I would not expect a snooty attitude in kalamazoo, so I have been quite surprised with the staff. The rooms also vary in quality. Some of the suites are very lovely, yet other rooms are small and dark. Ask for a suite if one is available and hopefully you will NE fortunate enough to get friendly and helpful staff.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask akp_home about Radisson Plaza Hotel at Kalamazoo Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
“great place, great location, nice rooms and...”
5 of 5 stars Reviewed 9 January 2012

great place, great location, nice rooms and great staff lots of bars in the area.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bob L about Radisson Plaza Hotel at Kalamazoo Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Radisson Plaza Hotel at Kalamazoo Center also viewed

Four Points by Sheraton Kalamazoo
4.5 of 5 stars 51 Reviews
Kalamazoo, Kalamazoo County
Show Prices ABS:HotelCheckRates-d95136?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Kalamazoo
4 of 5 stars 38 Reviews
Kalamazoo, Kalamazoo County
Show Prices ABS:HotelCheckRates-d223437?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn & Suites Kalamazoo - Oshtemo
4 of 5 stars 31 Reviews
Kalamazoo, Kalamazoo County
Show Prices ABS:HotelCheckRates-d275277?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 30 hotels in Kalamazoo, ranked by popularity »

Been to Radisson Plaza Hotel at Kalamazoo Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Radisson Plaza Hotel at Kalamazoo Center

  • Radisson Kalamazoo
  • Kalamazoo Radisson
  • Radisson Plaza Hotel Kalamazoo Center
Address: 100 West Michigan Avenue, Kalamazoo, MI 49007
Price range (per night):* 184 AUD - 320 AUD

Owners: What's your side of the story?

If you own or manage Radisson Plaza Hotel at Kalamazoo Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Radisson Plaza Hotel at Kalamazoo Center
Show the lowest price for this hotel (from our partners)
Show Prices