Worst hotel experience ever! Stayed in July for the Little League State Championships in Grandville. Two of the 3 nights were completely out of control. Three teams were in the hotel together. Although the parents of the boys are ultimately respondsible, I feel the hotel staff ( of 1 ) is respondsible for keeping order of the hotel.
Just some of the " lowlights "- kids in the pool after the 10:30 closing time...I`m talking 1,2,3 am in the morning! By the way most of the rooms face the pool area. Crank calls to rooms, again 2,3 in the am. Overturned tables,chairs, trash cans, food smeared on hotel room doors. I personally had to kick kids out of the pool area 3 times during our stay. Hotel staff did the other 20 times. Kids running up and down the hallways at 1,2,3 am. Unbelievable.
And finally the climax of the stay, watching a teenager jump from the balcony into the pool at 7am while drinking my morning coffee.
This hotel had survielance cameras everywhere but obviously nobody watching them. I makes me wonder what it would take to get kicked out of this hotel!
Anyway, at checkout the parents& I told the front desk about the problems and she said they did everything they could...the understatement of the century!!
- Best Western Grandville
- Grandville Best Western
