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Grandvillage Inn: Traveller Reviews

2.5 of 5
3425 Fairlanes Avenue SW, Grandville, MI 49418-1533
Hotel amenities
Grandvillage Inn
Ranked #3 of 6 hotels in Grandville
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    4
    1
    2
    3
Date Rating
Lombard, IL
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
“Not Impressed”
2 of 5 stars Reviewed 13 August 2011
3
people found this review helpful

We had stayed at this hotel MANY times when it was a Best Western and were very disappointed with our stay in July 2011. First, upon check in, there was a giant dead bug on the bathroom floor, the complimentary shampoo bottle obviously hadn't been picked up in weeks because when I went to use it, there was crud caked on the bottom and on the counter. My daughter found a hair in her bed (gross!) and the AC made a terrible noise. After our two night stay, I asked if we could check out 30 minutes later and was denied that request. Really? 30 minutes? But, what really irked me was on their website, they advertised if you stayed with them two nights in July or August, you'd receive a free $20 gas card. So, when I checked out and asked for it, I was told because I didn't mention it when MAKING my reservation, I wasn't eligible. It said NOTHING on their website about having to request it ahead of time and they claimed they didn't have any on the premises because they "order" them when you make your reservation. This deal was actually what had convinced me to stay there and then they wouldn't honor it? Just seemed a little fishy to me. Management wouldn't even come talk to me and made their front desk people (who were very polite and nice) do their dirty work. The whole stay just left a bad feeling and not sure I'll return if this is how they treat their customers.

  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask HappyFeet31 about Grandvillage Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankenmuth
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Wonderful place”
5 of 5 stars Reviewed 5 August 2011
1
person found this review helpful

This was our first time at the Grandville Inn and we were somewhat leery about staying at a non-chain hotel, however upon arrival we found the grounds to be very neat and eyepleasing. The rooms were awesome, plenty of room and very clean

The staff was very helpful in helping us find restaurants, offering coupons,etc. Also, very friendly.

If we are ever in the Grand Rapids/Holland area we will certainly stay at the Grandville Inn.

Room Tip: Rooms were roomy and very clean
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask missionteam about Grandvillage Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
“Fantastic room, polite and efficient stafff. Most enjoyable experience”
5 of 5 stars Reviewed 28 March 2011
1
person found this review helpful

We stayed from Saturday through Monday. Our room was very wonderful. It was clean and fresh, the decore was attractive. The two person, in room jacuzzi was perfect. The bed was very comfortable as were the pillows. The included breakfast served in the pool room was much better than expected, the food was varied, hot & cold cereal, make your own waffles. eggs, sausage, fresh fruit and juices. It was fresh and replenished often. The area was kept very clean. The pool and hot-tub were clean. We will recommend this hotel to friends and we will stay here again.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask deeann4 about Grandvillage Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, Indiana
2 reviews
2 helpful votes 2 helpful votes
“Smelled like cigarette smoke”
3 of 5 stars Reviewed 6 July 2010
2
people found this review helpful

We booked a non-smoking room, to find the room smelling of, and the bed reeking of, cigarette smoke. The people at the front desk explained that this was a smoking motel for 30 years and just recently changed to non-smoking. Despite their best efforts, the old "smoking" rooms still smell strongly of cigarettes. If you are at all sensitive to the smell of stale cigarettes, ask for a room that has ALWAYS been non-smoking.

After we went to bed in our new room, there were people outside our window having a talk and a smoke. No problem, they were talking quietly and that didn't bother us. However, the window air conditioner pulled the smoke into the room. Granted, that was a chance encounter, but we had a hard time escaping the smell of cigarettes during our stay.

The front desk staff were helpful ad polite. We skipped the free breakfast because of dietary restrictions.

Our room ended up costing more than we were led to believe upon booking - as a previous reviewer stated, "Beware of hidden fees."

  • Stayed July 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask familyvisitor7194 about Grandvillage Inn
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Louisville, Ky.
Top Contributor
74 reviews 74 reviews
Reviews in 41 cities Reviews in 41 cities
20 helpful votes 20 helpful votes
“Great value, great for a family.”
4 of 5 stars Reviewed 10 April 2010

Good place for a famly. Has indoor pool and breakfast is included. The window unit is a tad noisy but not terrible. Bed was good but pillows were a bit lacking. For a night or two would be great for anyone.

  • Stayed April 2010, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hopsaregood about Grandvillage Inn
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Additional Information about Grandvillage Inn

  • Best Western Grandville
  • Grandville Best Western
Address: 3425 Fairlanes Avenue SW, Grandville, MI 49418-1533
Price range (per night):* 87 AUD - 103 AUD

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