PROS:
Rooms were clean and updated. Had a flat screen TV (although the picture quality was worse than the "old school" TV we just threw out), microwave, coffee maker, and mini fridge. Rooms felt spacious and were very adequate for a family of four. Bed linens were updated and not that "slimy" bedspread of older hotels.
Staff were pleasant and helpful
Elf Hollow Cafe was very reaonably priced considering it was an in-hotel restaurant. We ate for dinner and everyone liked their food & kids meals were around $5 (compared to $10 at the Great Wolfe Lodge). Breakfast buffet was $10 and came with coffee. Kids prices were cheaper. Lots of variety of food for breakfast.
The hotel has another pool in a seperate area of the hotel. It had a pool of 3 feet deep, a hot tub, and another pool that didn't get over 5 ft. deep. My 5 year old liked this pool better as the main waterpark was teaming with too many people for her liking.
CONS:
The waterpark, arcade, and locker rooms were very compact. There were chairs & tables in the waterpark area, but so smushed together that there was no room to relax without being bumped into or splashed. All of the areas of the waterpark (toddler, big slides, hot tub, etc.) were practically on top of each other. Navigating the park made me feel like I was in downtown Chicago at Christmas
The pool towels were the size of an oversized hand towel. It has the plushness and absorbency of fine grit sandpaper. I'm not exagerrating either. The waterpark did not have adequate supplies of these "towels" all afternoon. Ridiculous.
The pool in the other part of the hotel as circa 1970's. The filtration system was obviously not at full strength as large hair balls were swirling all afternoon in both in the hot tub and the pool. Gross.
My extended family has gone to Great Wolfe Lodge several years in a row. We wanted to try something different this year and the consensus was that we want to go back to the Great Wolfe Lodge next year.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC