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Holiday Inn Express Hotel & Suites East Lansing: Traveller Reviews

2.5 of 5
2924 West Road, East Lansing, MI 48823
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Holiday Inn Express Hotel & Suites East Lansing
Ranked #5 of 9 hotels in East Lansing
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    5
    7
    5
    2
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Date Rating
Venice, CA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very Disappointed”
2 of 5 stars Reviewed 24 November 2011

I am a frequent traveler and the Holiday Inn Express chain has been one of the brands I have stayed in around the country. This one is sub-par. The quality is all pretty low. While the room is OK and clean, the towels are very thin and rough. The toilet paper is all one-ply, which for the price of this hotel just seems cheap. The breakfast was standard Holiday Inn Express, but the person working the room was rude and things were still being put out a half hour after the breakfast started. Finally I have a lot of points with this chain (high level club member) yet they put me in a room right next to the vending machine, which was so loud all night I could not sleep.

Overall, I do not recommend.

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lambertville, Michigan
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice breakfast, but don't expect to get much sleep”
2 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Spent two nights at the Holiday Inn Express for a Spartan Football game. It’s just a few miles from campus, a quick couple of minutes down the expressway. It’s on West road which is a little tricky to find. When you exit the expressway the GPS didn’t have a chance to warn you about the next turn. The hotel location is a little deserted, a lot of office buildings next door. Not within walking distance of any restaurants, while it looked safe, the roads where dark with not many street lights. There is a Kroger, Meijers close by and plenty of restaurants a ½ mile away and many more across the expressway.
The hotel lobby is nice and check in was quick and efficient. We had a third floor room, spacious room a bit bigger than most hotel rooms; bathroom was good sized and looked to be recently updated. Nice selection of pillows to choose from but the beds weren’t the best. While I have slept on worse they had a plastic mat that crinkled when you moved and seemed reflect the heat back to you making it hot. I thought it was just me but others said the same thing. A nice pillow top mattress pad would have made for a better sleep.
While we came on a football weekend and expected the crowd to be a little rowdy, the thin walls made it hard to sleep. Flushed toilets sound like the water is rushing right next to you and doors close with the sound of a gunshot. This with uncomfortable beds made for poor sleeping.
We were pleasantly surprised by the breakfast served. Nice choice of breads, muffins, yogurt and cereal. The main course was and egg and cheese omelet, bacon and patty sausage. While it’s not a gourmet meal, it was a nice way to start the day. It was well maintained and never seemed to run low.
It was family weekend and MSU so the room rates were inflated. I paid $150 a night and considering the room I would call that on the high side. The place is only worth the weekday rate ($95).

  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“More Con than Pro”
3 of 5 stars Reviewed 2 November 2011

Pros: Double room was large and appeared clean. Beds were comfortable with nice selection of pillows. Very safe location with a lot of shopping and restaurants nearby. Free internet. Hot breakfast.

Cons: My room smelled! I can't pinpoint the smell but it was unpleasant. The staff were functional but weren't overly helpful. The pool was FREEZING cold. Also there were a lot of small annoyances: lame treadmills, no ice machine on my floor (2), no gravy for biscuits and gravy, a fly buzzing in my room, and no tv guide/menu.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask B S about Holiday Inn Express Hotel & Suites East Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, MI
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Pleasant but expensive”
3 of 5 stars Reviewed 1 November 2011

Stayed two nights while attending a nearby conference. The room was clean and pleasant, located across from the pool. Staff were helpful. The continental breakfast was well laid out and even offered fresh pancakes. Several nice restaurants and good shopping nearby.
However, I do feel it was overpriced ($165/night) for a place that was nice but nothing fancy.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dlb3 about Holiday Inn Express Hotel & Suites East Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland, IN
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“What a bad weekend to be there!”
3 of 5 stars Reviewed 25 October 2011

As others have posted, the hotel is difficult to find the first time. However, the room (suite size) was large, clean, and comfortable. The bed was very nice. Breakfast was good, and staff was friendly. A nice place to stay.

However, they raised the price of the room by $100 that night because of a big MSU game. Also because of the game the place was packed with revelers. They gave us a room on the second floor, in the front, and directly above the entrance. The noise until 4 a.m. was too much for me to sleep. In addition, the room above us must have been populated by elephants – late into the night and early morning they also helped keep me awake.

While the big game was not the hotel’s fault, I would recommend staying on the top floor and not in the front by the entrance. It was disappointing that for so much extra money I got only two hours of sleep.

Room Tip: In back on top floor.
See more room tips
  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ConnieHighland about Holiday Inn Express Hotel & Suites East Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Hotel & Suites East Lansing

2924 West Road, East Lansing, MI 48823
Price range (per night):* 139 AUD - 190 AUD

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